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Kangaroo Inn Reviews

123 Murray Street, Perth, Western Australia, Australia

Reviews & Ratings Explained

89%Overall Rating

From 48 ratings
  • 85%Character
  • 91%Security
  • 95%Location
  • 87%Staff
  • 83%Atmosphere
  • 94%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

Location? Absolutely perfect. Close to the train, downtown shops and nightlife. Everything was very, very clean - from the showers, to the bathroom, to the dorm sheets. Wifi was good, sometimes slow, but usually excellent. My only suggestion is it would have been nice to have a bit more of a 'run down' of the place from the check-in person. I understand it's not a hotel - but it would have been cool if they had just told me a little bit more about the hostel and surrounding area.

  • Novice Nomad
  • 12 May 2013
  • Anonymous
  • Canada
  • Female, 25-30
  • (2 reviews)


100%

I stayed at the Kangaroo Inn for a week and every thing about the place was awesome. It is so perfectly placed in the centre of Perth. I thoroughly recommend you stay there if new to Perth. I visioned my first stay in backpacker accommodation was going to be dodgy but it was far from it.

  • Novice Nomad
  • 11 May 2013
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)


93%

Very clean and well maintained place. Internet connection very slow but other than that you get what you paid for. I'll recommend this place to all my friends.

  • Novice Nomad
  • 05 May 2013
  • Anonymous
  • Mauritius
  • Male, 31-40
  • (1 review)


97%

Very convient hostel to stay in. I would say it was more of a high hostel or basic hotel. The rooms went quickly so had to stay in a 4 bed dorm instead of a shared private. First time travelling and first time Aus. Stayed for 3 nights. Very clean. Quiet. The 3rd person in our room was nice to meet. Staff were very helpful and friendly. Ideal location in the centre of Perth but didn't hear any outside noise. Free wifi on our devices. Laundry facilities on site. Will defiantly stay again. Thanks

  • Novice Nomad
  • 30 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (2 reviews)


97%

I have stayed here on and off for the past month. It is definitely the cleanest, best maintained hostel I have ever stayed at. The staff and owner are very helpful. It is pricey, but I think you get what you pay for.

  • Novice Nomad
  • 17 Mar 2013
  • Anonymous
  • England
  • Male, 18-24
  • (2 reviews)


97%

It was really a comfortable stay, very cosy. We got to bake cookies and cakes in the middle of the night. Very clean and new.

  • Novice Nomad
  • 14 Mar 2013
  • Anonymous
  • Singapore
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Show)
Dear Guest Thank you for your kind review. Nice to hear you had a great midnight bakeoff! Cheers - Innkeeper

80%

the hostel is good but the refund policy is rediculous. I paid for a week and then extended for another week. I was asked did I want to pay up front or at the end of the week and I said I would for convenience pay there and then. I found a place to live the following day and when I asked for a refund I was told there were no refund policy if paid up front. This is not made clear on hostelworlds website. Neither was I told this at the time I paid for the extension. Robbery. Wouldnt recommend

  • Novice Nomad
  • 10 Mar 2013
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Dear Guest Thank for your comments. With regards to your stay, I understand that you extended for a further week and enjoyed a discount for paying in full upfront. Our Refund Policy is clearly stated on our on the Price List on our Reception Counter detailing the full terms and conditions of the offer, including the fact that it is non-refundable. The requirement for full payment up front and our No Refund policy is also detailed in the Guest Registration Card which you would have signed upon check in. I hope this clarifies our position. Please do not hesitate to contact me direct if you wish to discuss further. Kind Regards - Innkeeper

90%

Cleanest hostel ever. A bit pricey. But you get , what you pay for.

  • Novice Nomad
  • 08 Mar 2013
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)

Owner Comment (Show)
Thank you for your Review =) Yes I agree that we aren't the cheapest in town but we like to think that we offer the best value with Free WiFi, 24/7 Kitchen Facilities, Free Billiards, Free BBQ Facilites as well as linen and towels included in the price. Cheers -Innkeeper

93%

This place is fantastic, the staff are friendly and will always be on hand to help you. The hostel is on Murray St, close to the Woolworths, Perth Central and Underground local railway stations and the main backpacker bar area of Northbridge. The staff keep the place very clean for a hostel and the dorms are decently kitted out with comfortable mattresses and lockers (bring your own padlock). A lot of people are long stayers, social but not a party atmosphere. Highly Recommended.

  • Novice Nomad
  • 03 Mar 2013
  • Anonymous
  • Scotland
  • Male, 18-24
  • (2 reviews)

Owner Comment (Show)
Dear Guest, Thank you for staying at Kangaroo Inn and taking the time to write a review. Great to hear you had a good time. We don't really have a lot of long time stayers but we do have a lot of visitors who come back on a regular basis which is why it seems they all seem to know each other. Nice to know you felt a social atmosphere about the place which is what we are aiming to acheive. Cheers - Innkeeper

83%

I enjoyed my stay here and liked the fact its location gave me access to the places I needed to go to like the train station, tour bus stops and the ferry. For its price, it got me what I needed: a bed to sleep on and a place to put my things.

  • Novice Nomad
  • 02 Mar 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Dear Guest Thank you for your kind words. Great to here you enjoyed your stay. Cheers -Innkeeper

100%

It was great.

  • Novice Nomad
  • 01 Mar 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (2 reviews)

Owner Comment (Show)
Thanks for the Review Mate =) Much appreciated - Innkeeper

93%

Check in time is 2.30pm I arrived at 11am; they were very happy to put my bag into locked storeroom and even invited me to sit in the lounge downstairs instead of roaming around Perth for a couple of hours. Slept in a 4 bed dorm the bunk beds are very roomy, comfortable and clean however wasn't to happy about sharing a room with 3 males, I hope bookings are managed in such a way that they try to accommodate males in their own rooms and likewise females as I plan on staying on a regular bases.

  • Novice Nomad
  • 01 Mar 2013
  • Anonymous
  • New Zealand
  • Female, 41+
  • (1 review)

Owner Comment (Show)
Dear Guest Thank you for staying at Kangaroo Inn. Nice to hear you enjoyed our facilities. On the issue of same sex rooms, it is an issue that we thought long and hard about. Unfortunately as we only have a limited number of dorm rooms it wasn't feasible to allocate beds on a gender basis. We try our best to assign beds by customer preference where we can but it is not always possible. Kind Regards - Innkeeper

87%

I was pleasantly surprised by how clean and tidy this hostel was since I did not hear about many good reviews of hostels in Perth. It is in a great location- pretty central! I also appreciated how spacious my room was and comfortable it was since there was air conditioning. The staff were lovely and helpful too. There is also free wifi. The price is slightly more expensive than any most hostels I've stayed in but it's worth it for the more comfortable stay! I would highly reccommend this hostel!

  • Novice Nomad
  • 28 Feb 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Dear Guest Thank you for your review and positive comments. We have tried hard to raise the standard of quality budget accommodation in the Perth CBD and I'm pleased to hear you had a good time. As for price point, I do agree that we are not the cheapest place in town, nor will we ever be, but a lot of items are included which are generally added extras in other places or require a deposit. Items such as free WiFi, free computer terminals, unlimited use of Aircon, no crockery deposit, no curfew, kitchen open 24/7, no key deposit are all part of our service offering. =) Thank you again for your review and hope to see you again =) - Innkeeper

90%

I have never stayed in such an excellent hostel! My friend and I stayed here for 2 nights and we were mind blown at the cleanliness, location and the overall representation of the place. We were particularly amazed at the lounge area in the basement with the kitchen. EVERYTHING was provided. And I mean EVERYTHING -- from cutlery to all sorts of pots and pans. We were bummed at not having enough time to stay here longer. Thank you Kangaroo Inn!

  • Novice Nomad
  • 24 Feb 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thank You For Your Review =) Nice to see hear that you liked our facilities, shame you didnt have time to stay here longer. We provide as much equipment as we can in the kitchen as I know some our guests really love to cook. I've seen people making pizza, chinese dumplings, even a full roast dinner. =) Again thank you for your review and see you next time =) - Innkeeper

87%

I had a really great time with this inn. You have no idea how excellent it was. I'm so sure that it was the best backpackers I had ever. And I bet you would be satisfied if you stay there. But if I should choose one of bad things while i was staying there, i would say; Room service. I had stayed there for 3 days but they had not and never clean up my room even only one time..

  • Novice Nomad
  • 24 Feb 2013
  • Anonymous
  • South Korea
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Hi Guest Thank you for your review and great to hear you had an excellent time. Thank you also for your constructive comments on Room Service. In terms of cleaning up the rooms, our housekeepers do clean and vacuum the rooms on a regular basis as well as dispose of any rubbish. However unlike a five star hotel we do not make the guest's beds or change linen for those on short stays such as yours. However, if the guest wanted fresh linen or a new towel we would be more than happy to provide them with what they require. I hope this clarifies our housekeeping policy. Feel free to contact us directly if there is anything else, as we do value your feedback immensely. Cheers - Innkeeper

93%

Best hostel I've stayed in during my Australia travels. Good location. Rooms are spotless and the beds seem wider than normal. There are individual bedlights and plenty of power sockets. The bathrooms were always totally clean too, along with the kitchen and other rooms. They have a vigorous cleaning routine. Kitchen was well equiped and the lounge, TV and library were great areas to chill. Staff were very friendly and helpful, one even baking cookies for everyone just because she wanted to! Ace

  • Novice Nomad
  • 10 Feb 2013
  • Anonymous
  • England
  • Male, 25-30
  • (4 reviews)

Owner Comment (Show)
Dear Guest Thank you for your review. My staff and I are pleased who had a good time and enjoyed our facilities. Also good to see you noticed we put in larger beds then usual. We find them much more comfortable than the smaller single beds usually provided glad to see you approve =) Cheers Innkeeper

87%

good: - Cleanliness: very clean in comparison to other hostels - Facilities: everything is new as it is a new hostel - very nice helpful staff - you can't be better situated in the centre of perth than in this hostel bad: - rooms are toward shopping street, at 5:30 a.m. trucks arrive to stock the stores which is very loud (woke me up every morning) - quite expensive in comparison to other hostels

  • Novice Nomad
  • 04 Feb 2013
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Dear Guest Thank you for your review. Stella and the rest of the housekeepers take great pride in their work so I'm happy to see you liked the cleanliness of our facilities. As for the noise, unfortunately, being in the heart of the city I can't do much about it. However we will look at ear plugs to offer our guests. Regards Innkeeper

97%

Excellent cleanliness, facilities and location! Friendly staff as well. Would definitely recommend it to anyone travelling in Perth.

  • Novice Nomad
  • 04 Feb 2013
  • Anonymous
  • Norway
  • Male, 25-30
  • (2 reviews)

Owner Comment (Show)
Dear Guest Thank you for your favourable comments on Kangaroo Inn. I am pleased that you are happy with our facilities and our staff. Thank you for your recommendations. Cheers Innkeeper

83%

Pros: Very good location,clean, staff were very helpful,Manager Jon is fantastic. Cons: Expensive, no female only six bed dorm, most people staying just keep to them selves.

  • Novice Nomad
  • 29 Jan 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Dear Guest Thank you for your review. Unfortunately because we only have a few 6 bed shared rooms, we are unable to offer dedicated female only dorms, we suggest the 2-bed shared rooms for greater privacy where we try our best to accommodate guest requests. I agree that we are not the cheapest place in town, but we don't have any hidden extras that some other places may have such as: key deposits, crockery deposit, paid internet (we offer Free WiFi and Computer terminals), linen and towel surchage and the like, Thank you again for the review =) Cheers Innkeeper

97%

This was one of the best hostels I've ever seen.

  • Novice Nomad
  • 26 Jan 2013
  • Anonymous
  • Finland
  • Female, 25-30
  • (8 reviews)

Owner Comment (Show)
Dear Guest Thank you for review. Good to hear that that facilities and staff met your expectations. Cheers Innkeeper

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