Kappa Tengoku Ryokan Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
DO NOT STAY HERE! Even if you speak Japanese, even if you are Japanese, the staff are SO rude, the room I stayed in I had to share with a MASSIVE spider web plus spider which means there is no way they clean those rooms. The doors and floors were stained and disgusting. The very worst part, after I'd been humiliated at the desk and went to bed, the next morning the toilet had a small insect on it but the toilet door? That had a huge mukade (google it) the size of my face on it. Onsen is ok tho.
The ryokan's proximity to Hakone-yumoto station is good, but the occasional train noise can ruin the atmosphere of the place. Facilities are clean, but can be cleaner. We saw a cockroach in our room. The owner is very accommodating. As advertised, however, you need to know basic Japanese to communicate with him, as he knows very little English.
The onsen attached to the hotel is the biggest plus! It is simple and convenient and even recommended in Lonely Planet. On the other hand, I was not very impressed with my room, which was a little seedy and depressing. The futon was comfy and clean. But I think the old tatami was really dusty (I was sneezing the whole time), and I definitely saw a big beetle and either a cockroach or cicada scuttle across the floor. The restroom is a communal squatty potty.