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Kelowna - SameSun Backpacker Lodge Reviews

245 Harvey Ave, Kelowna, BC, Kelowna, Canada

Reviews & Ratings Explained

89%

Rating
195 Total Reviews
  • 85%Value For Money
  • 91%Security
  • 89%Location
  • 91%Staff
  • 86%Atmosphere
  • 92%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Very good place to stay. Well priced, good atmosphere and the staff are really friendly and accommodating.


94%

Very clean, fun atmosphere. Nice big kitchen and lounge areas. Lots of events going on. The only thing I didn't like was the mattress I had in the 6 bed mixed dorm (218, I think); it really needs to be replaced.


54%

bed was comfy, location was great. However the staff & some older guests were horrible. My friend & I have never felt so uncomfortable. There was 1 staff in particular (Neil) that was so creepy & hitting on us. He came in to our room while we were hanging out (in our room because we didn't want to be in the public areas where the men were being super creepy to us). It was so invasive. We were actually scared to stay there. Worst experience..& we've traveled all over! So creepy & unprofessional!!

  • 8th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
I would like to apologise and assure you that this staff member has been made aware and disciplined as needed. This sort of experience is not what we expect our guests to have. I can assure you that this will not happen in the future, and that everyone can expect a professional staff and a comfortable, welcoming stay here at the Samesun Kelowna.

94%

Great facilities and really helpful staff


91%

The staff were extremely helpful and kind. They provided meals to enhance the experience. The staff was always around talking with you. The atmosphere was so relaxed like your home. The staff are very patient with everyone who stays there. It was lovely and I appreciated this very much. I had a wonderful time!

  • 10th Apr 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Hi Elizabeth, Glad to hear you had such a great time here! We Hope to see you again someday! :) Safe travels!

46%

Extremely expensive for what you offer. I will never stay on this property again.

  • 3rd Apr 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


86%

Another great samesun hostel. Really friendly staff everyone makes you feel welcome. Good facilities, clean rooms and bathrooms. Not sure about the music choice in the communal area! But it definitely gets the award for playing the most random songs I have ever heard.

  • 10th Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


100%

our stay at the same sun was fantastic. great rooms, clean bathrooms and a overall a great atmosphere!

  • 9th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


100%

The place to be 👍 Friendly staff, great location

  • 9th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


100%

Really happy with my stay. Ticked all the boxes, I would recommend it!

  • 9th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


89%

I enjoyed the hospitality at the hostel as my first experience. I wasn't able to spend much time there as I had commitments to keep. You hostel made these activities feasible and pleasant. Thank you.

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)


100%

Staff were great and accommodating. Bathrooms always clean and never had to wait to cook as they have a giant kitchen and free Brekky! Very close to downtown, supermarket/chemist etc. Rooms were clean and sufficient lockers. Only downside is its on the highway so can be alittle loud at night but nothing earplugs can't fix. Would definately stay again!

  • 12th Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Glad you enjoyed your stay with us! We hope to see you again soon! :)



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