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Kendal Hostel Reviews

118-120 Highgate, Kendal, Cumbria, Lake District, England

Reviews & Ratings Explained

82%

Rating
94 Total Reviews
  • 84%Value For Money
  • 80%Security
  • 100%Location
  • 84%Staff
  • 76%Atmosphere
  • 72%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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74%

The location of the hostel is really good, right in the town centre. What shocked me a bit was, that my friend's duvet cover was covered in cat fur - unacceptable. Also, the cat in the hostel is allowed to walk wherever it pleases (that means also on the tables in the dining room). The facilities where okay although a bit old. The water pressure in the shower was basically non-existent.


83%

Good place , Very convenient position in the centre , Friendly and outgoing staff nothing is a problem, beds are also pretty comfy and hostel warm and full of useful facilities.


80%

Overall this was a good stay. However, the reception is not open 24hr as stated in facilities (sign posted on the front door advises that reception hours are 08:00-10:00 & 17:00-20:00), very annoying when you arrive at 2pm expecting to be able to leave your bags and explore, although the staff were happy to help out. There was no bar, unless it was referring to one a couple of properties behind the hostel. The heater didn't work well, but there were extra blankets in the cupboard.




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