Keystone House Kings Cross Reviews
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Reviews & Ratings Explained
The following reviews were submitted by customers who booked in the last 6 months.
The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »
We now classify our reviewers based on how well travelled they are.
- Novice Nomad: 1-10 Reviews Added
- Avid Traveller: 10-20 Reviews Added
- Globetrotter : 20+ Reviews Added
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It was a great hostel for London, great Location to get around in London, the rooms were nice and clean, every room had lockers and the bathrooms were good
- Novice Nomad
- Anonymous
- Germany
- Female, 18-24
- (1 review)
Nice hostel but do not expect too much. The reception people were nice but you definitely need earplugs as everyone in the shared rooms are on different timelines. Every moment of the day, someone is walking in and out of the room and the door has to slam to shut properly.
- Novice Nomad
- Anonymous
- Singapore
- Male, 18-24
- (1 review)
I only spent one night. Stayed at room Omega 6 and IT COULD NOT BE NOISIER! Apart from the area being very loud and noisy the whole night, there was some water/plumbing sounds coming from right outside the window. Very hard to fall asleep if you don't have a very heavy sleepiness. And the toilet was all watery... wet floor, small and not very clean. The location is good considering is next to Kings Cross but as London is a huge city, try to stay at quieter places.
- Novice Nomad
- Anonymous
- Brazil
- Male, 25-30
- (1 review)
Fantastic location, has an abundance of wall sockets in each room. The lockers were not big enough for my luggage, however, the door would lock automatically when closed. There would be no hot water depending on the time of day.
- Novice Nomad
- Anonymous
- Canada
- Female, 18-24
- (1 review)
Travelling with my daughter on a budget, this was my first hostel experience. Clean, very convenient to Kings Cross Station and getting around London. Desk staff very helpful. "Free" Wifi was an issue since it was only available in very limited areas of building, and access to those areas was limited. Charge converter had to be purchased, not borrowed, which my daughter said was not the case in her other hostel stays. Room was clean, very secure access.
- Novice Nomad
- Anonymous
- USA
- Female, 41+
- (2 reviews)
Ordered a triple room, but it turned out to be a double with a single bunk on top. Very disappointed at that. Breakfast should have been included, but when we went down in the morning a member of staff stopped us said unless we were a group, we couldn't have breakfast. Apparently the kitchen is "in pieces" so they couldn't do anything for us. We were told we could go to the cafe next door for a "heavily discounted rate". This cafe was really nice, but it was only a 10% discount. Not happy.
- Novice Nomad
- Anonymous
- England
- Male, 25-30
- (4 reviews)
The only negative point is that the wifi is not free, but except this all is perfect!
- Novice Nomad
- Anonymous
- France
- Male, 25-30
- (2 reviews)
We only wanted somewhere to crash after a gig so it was nice to have the option of staying at the hostel without paying ridiculous prices. It wasn't amazingly flash but it didnt need to be and it was in a great location for our Camden gig.
- Novice Nomad
- Anonymous
- England
- Female, 25-30
- (1 review)
I stayed only a night and it was much convenient for me. About two blocks from St. Pancra's. Excellent for ones that need to take an early train. Although I had to bring my big bags upstairs, it was excellent. Breakfast is no longer served, but good food can be found all over neighborhood.
- Novice Nomad
- Anonymous
- Brazil
- Female, 25-30
- (1 review)
Frustrating that wifi was advertised free and was not in reality free. The lack of a promised breakfast was also disconcerting. The lack of care from desk staff was palpable.
- Novice Nomad
- Anonymous
- USA
- Male, 18-24
- (1 review)
So so ,location is good. Staffs are very kind, especially TIACO^^.
- Novice Nomad
- Anonymous
- South Korea
- Female, 41+
- (3 reviews)
I really enjoyed my stay at the Keystone Hostel! The staff were great and went to great lengths to accommodate me, especially Shannon who gave me some great information on things to do and see in London. The beds are really comfortable and the Backpack Bar is fun. Would stay here again!
- Novice Nomad
- Anonymous
- England
- Female, 25-30
- (1 review)
The lack of cooking facilities and the lack of any lifts were the only real downfalls to the place. But apart from that it wasn't too bad.
- Novice Nomad
- Anonymous
- New Zealand
- Male, 18-24
- (1 review)
Excellent the onlz drawback is being charged for wifi service on phones many other hostels throughout Europe do not charge.
- Avid Traveller
- Anonymous
- Canada
- Male, 18-24
- (10 reviews)
The location of the hostel is perfect. It was clean and you got sheets for the bed, which was really nice. We had a 2-bed-deluxe-room, which was the smallest room I've ever seen. Shared bathroom with some other rooms, was clean and ok to use most of the times. Check-in Check-out easy and fast. Breakfast was a joke. We could eat oranges, the rest was un-eatable. Absolutly disgusting. My review may sound bad, but I would recommend the Hostel, and I would book there again.
- Novice Nomad
- Anonymous
- Austria
- Female, 18-24
- (1 review)
Great location, 2 min walk from Kings Cross Station and Underground. Staff are incredibly helpful and reception open 24 hours. Rooms are clean and beds are comfy. Would definitely recommend this hostel!
- Novice Nomad
- Anonymous
- New Zealand
- Female, 18-24
- (1 review)
Best Hostel in London! The Staff is the best!
- Novice Nomad
- Anonymous
- Portugal
- Male, 25-30
- (1 review)
