Keystone House Kings Cross Reviews

4 beds room was not clean and without windows

The bathing cabins were full of mold and fungus. There were a very poor ventilation in the bathing cabins and it was very warm in the room at night.

The kitchen that is provided is only an empty room with no cooking facilities. The only thing there was was a microwaitchen, only a microwave that didn't even worked. Furthermore you couldn't change the temperature when you took a shower, it was very loud and hot in the sleeping rooms.

Helpful staff but unfotunately it was extremely noisy the night we stayed. £4 for towels was excessive!

Staff very helpful. Breakfast okay. Lots available and u could help yourself. Room very dark as it was in the basement and had no windows. Brilliant if u want to sleep late. Showers and toliets clean and all had locks on the door. Only downside was the cost of the internet.

I had a problem with my reservation and the girl at reception Anika was so mean with me that she couldn,t care less of the problem. Not happy at all with this girl,s behaviour and i would like to make a formal complaint. I don,t understand how in a place that should help their customers has an employee so careless for the customers. Bad really bad service of this girl very mean.

The Keystone House is a very nice place to stay,the location is just brilliant! I was in a 8 mixed shared room and it was clean and lighty.Bathrooms are small but quite clean.Breakfast is well matched.Ah,the staff is very very lovely.Recommend! Federica

during any day that the weather is nice, it is way too hot inside the hostel, almost unbearable...

Está bien situado y limpio y tiene una terraza muy agradable para estar. Las habitaciones, nosotros una de tres y muy pequeña, pero bueno para un par de días de estancia te apañas. Lo que no nos gustó es que para acceder a internet había que pagar y además era muy caro.

The room and bed are clean and good, but the showerroom is a little bit not. It's good that shower water is hot and strong enough. It will be better if I don't need to push the buttom again and again. The sink is too small.

Great location, bed is bad, no free wifi, everything is money,canteen staff not friendly !

Towels only available for purchase, not rent. Personal lockers are only 6 inches wide. Bar closes at 11. Often a line at the empty front desk. No free wifi, its 2012... These are all negatives.

One of the most hospitable and clean hostels.

Nice place for a short stay. This place badly needs a proper dedicated lounge area, not an open to world waiting room.

La reserva la realice, y me descontaron 60 libras en el primer momento, y solo luego de cobrar el adelanto nos avisaron que la habitación estaba en un subsuelo sin ventana. La verdad que me parece que no se respetaron las buenas costumbres de avisar anticipadamente este tipo de situaciones, la habitacion era muy calurosa, aun con dias frios que nos tocaron. los pasillos tenian olor desagradable y la higiene de los baños y reposición de papel era escasa. Desayuno OK ubicación OK

Cutest receptionist E-VER ! :D The terrasse on the roof was awesome. We\'ll definitely come back and talk about the hostel around us.

Bathrooms horrible- not ever clean... hostel does not really have a common room and the wifi doesnt work anywhere except the bar. The breaky is quite good and the staff nice but that is about all the positives.. do not stay here if you want fun.

Very good breakfast !

Estuvimos 2 noches en este hostel, todo estuvo bien salvo porque no tiene ascensor/elevador por lo cual se hace muy incomodo subir tantos pisos. POr lo demas todo estuvo bien, la habitacion super comoda, con vista a la calle y alfombrada. El desayuno bastante completo y la ubicacion es buena porque esta justo a una cuadra de saint pancras que es donde se toma el metro. Del uno al 10, un 8! Buena la tencion de los chicos. Saludos desde argentina.

Busy place and not very clean rooms. No soap, towels, or toilet paper in bathrooms. One toilet, sink, and shower to be shared among 16+ people. Free breakfast but not much selection.