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Keystone House Kings Cross Reviews

272-276 Pentonville Road Kings Cross, London, London, England

Reviews & Ratings Explained

76%

Rating
4002 Total Reviews
  • 73%Value For Money
  • 81%Security
  • 93%Location
  • 78%Staff
  • 70%Atmosphere
  • 72%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Really clean and nice facilities. A good place to stop for a few days.

  • 1st Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


54%

We had a private double room ensuite and it was bad: - There was mould in the bathroom and in the sleeping room. We literally could smell the wet air. - There was a hole in the wall of the shower, which they tried to "close" with tape and a garbage bag. This leads us to the next point. - It was f*cking cold in both rooms and the air conditioner didn't work. - The receptionist said he's going to take a look at it to fix it or/and could give us blankets instead (seriously?!). Nothing happened.


100%

Thank you. Would stay again

  • 29th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 25-30
  • (1 review)


37%

Staff was rude and facilities were not clean.

  • 29th Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


86%

Perfect location near subway with a lot of lines. A lot of sound from the streets though (come with the location). Make sure you bring earplugs. Regulary cleaned common areas and bathrooms. Friendly and helpful staff. We had a double room and there was lockers in the room that felt safe with a lock on.

  • 29th Nov 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 31-40
  • (1 review)


91%

Very clean. Despite tight quarters and unwashed travelers it did not smell in the dorms. Good for you. The staff was incredibly friendly and helpful. They helped me get from the hostel to my train at 3 in the morning, knew all the answers to my questions, and even printed out my Ryanair boarding pass. I would absolutely recommend this hostel to anyone traveling to London.


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