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Keystone House Kings Cross Reviews

272-276 Pentonville Road Kings Cross, London, London, England

Reviews & Ratings Explained


3762 Total Reviews
  • 72%Value For Money
  • 80%Security
  • 92%Location
  • 76%Staff
  • 70%Atmosphere
  • 70%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Loved the hostel! It was friendly, fun and welcoming. There was a great buzz and it couldn't be in a better location.

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Couple, 31-40
  • (1 review)


Close to St. Pancras and Kings Cross which was nice. There was ALOT of construction going on. Kylie from the front desk was great, helped me out alot since its my first foreign vacation solo mio! didn't get refund/deposit for key or checking out 2 days early, w/48 hr notice said it would credit my acct in 2 days


I enjoyed very much my stay in this hostel. This as an excellent staff, atmosphere and location.


Very good location (close to King's Cross St Pancras) for a good price. Free breakfast, but only toast, milk and butter.

  • 5th Sep 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Couple, 18-24
  • (1 review)


Super comfy beds


My only problem was the fact that shower in my twin room was very dirty. It looked like no one bothered to clean it for weeks.

  • 4th Sep 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)


The hostel is 2 blocks from kings cross which is nice for grabbing the tube, but other than that there's not much worthwhile within walking distance. There is only wifi in the common areas which was a little annoying. The rooms were clean though so nothing to complain about there, and lockers were provided (but you have to bring your own lock). The reception desk could have been more efficient and helpful though.


I would not recommend this hostel to anyone. The rooms were incredibly hot and stuffy and insanely loud at night. The bathrooms were gross and uncomfortable, as the shower and toilet were in the same stall, just separated by a curtain. Staff was overwhelmed every time I was at the front desk, they definitely need more than one person working. One staff member wouldn't help me when I asked for directions and told me to "come back later" as he flirted with another guest instead. Don't stay here!


Had a private room. Very small - bathroom quite dirty. No towels included - had to buy one. Everything was a money grab. Check out at 10 am - should be 11. Breakfast that was included in stay was horrible - no water or juice. Just toast. Should not be considered a complementary breakfast. Have to do your own dishes.


Perfect location!!!

  • 3rd Sep 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 31-40
  • (1 review)


The location was excellent! 1 minute walk away from King's cross station. Staff was nice and helpful too.

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