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Keystone House Kings Cross Reviews

272-276 Pentonville Road Kings Cross, London, London, England

Reviews & Ratings Explained

79%

Rating
3033 Total Reviews
  • 75%Value For Money
  • 82%Security
  • 93%Location
  • 82%Staff
  • 73%Atmosphere
  • 76%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Very good hostel, facilities are very good, above all fridge in the room, plugs and charging devices. Staff very kind and helpful!

  • 10th Apr 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


71%

It's clean and in a perfect location, literally right next to kings cross and st pancras station. But it's also really big and noisy and there's no room for your stuff, the beds are all pretty much right next to each other


89%

For short stay it was good. beyond my expectation I can say :)


54%

The breakfast was kind of a let down, but probably something to be expected in this type of hostel. There was a leak from rainwater in the stairwell leading to our room. The door closer hardware in our neighboring room was malfunctioning, causing the door to slam very loud on close when opened. It is a maze to get to certain rooms from the lobby and to the kitchen/backpackers bar. Location however is great, next to St Pancras, Kings cross.


86%

All the staff members of the hostel were excellent. But there was one, called Marc, from Spain. He was very lazy and he didn't support any facility we request, with arrogant actitude and paying attention only to his personal issues at computer.


60%

The location of this hostel is really great, just 5mins or less from king cross underground. The staffs are ok but sometimes blur. What I am not really satisfied is the breakfast. For 2 days of the breakfast, the toaster and boiler are not working, maybe because the hostel is under renovation or what. The quality of the breakfast is really limited as in super basic which only have cheapest white bread, wholemeal bread and all those cheapest jam. Everything is the cheapest (tesco brand)....sucks


97%

It was good to have the possibility to stay in a dorm room for girls only. It did not feel like a 16 bed room at all because of the wall in the middle of the room. It was a good atmosphere there, everyone was nice.

  • 1st Apr 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


77%

Very good location. We stayed in a private room and it was clean and tiddy, It was a bit small, but confortable. Wifi is free only in the reception, that is always very crowded, that is not so nice, but ok for a short stay.


60%

The hostel is right next to King's cross station, so close! The hostel itself is full out student groups that go out partying together, makes for good partying but not so good sleeping. Hygiene could be better in rooms and washrooms.


91%

great place, I would recommend!!


77%

Great location and if you are looking for somthing simple as in just a bed then this is your place, facilities were ok and the bed was comfy, staff were very helpfull but above all the best thing about the hostel is of course the location.


100%

great location, nice staff and free wifi. Would recommend.


100%

This hostel has a great location- it is very close to the station and everyone was friendly and welcoming. I was only there for one night but I have stayed in a few other hostels in London before and this one is great value for money. Loved the free wifi and bar.

  • 23rd Mar 2014
  • Novice Nomad
  • Anonymous
  • Lithuania
  • Female, 25-30
  • (1 review)


46%

Let me tell you about my experience in Key Stone Hostel. Firstly, we were very excited about our room. It was bigger than the last time we stayed in the hostel, this time it was under the ground so it would be dark. Little did we know that the fact is was downstairs would be the worst thing ever. Apparently, there was a bar right above our room. When we got home around 9 pm, and we were exhausted, we heard a lot of noise. Then in all of the sudden it sounded like a bowling ball fell on top of ou

  • 22nd Mar 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


86%

It is well located , easy to find and get from the airport. Total privacy for me and my boyfriend, very safe as well

  • 20th Mar 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Couple, 25-30
  • (1 review)


74%

We spent 3 nights from Monday, March 17, 2014 to Thursday, March 20, 2014 in this hostel. The hotel is very well located, the staff is very welcoming, the basic double room was ok, the only downside is the single glazed so it was hard to sleep with the noise outside. The streets are circulating around even at night. We had a good time anyway.

  • 17th Mar 2014
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


86%

Very clean. Kind of loud outside as it's next to the kings cross station but otherwise great stay.

  • 17th Mar 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


80%

The "poor" for cleanliness is only due to a constant mouldy smell that we couldn't get rid of no matter how long the A/C ran and a mouse that woke us at 4:48 am during our last night. I guess that even in a hostel that is not ok. Other than that everything was absolutely fine and the staff was perfectly helpful and nice. :-)

  • 17th Mar 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (1 review)


63%

The location alone was worth the money - a short walk away from King's Cross. The room was decent, beds comfortable; there's absolutely no commodity for free, but that was expected. Finding a clean toilet was an issue, and the staff was friendly but not overly helpful. Tiny stairs and no lift. Bring the will to roam the narrow stairs for clean bathrooms and towels/toiletries/padlocks/3G and you'll be ok.


83%

Stayed at Keystone for two nights, was welcomed by cheerful staff on all occasions. It was a 5-10 minute walk from Euston and just next to Kings Cross/St Pancras so brilliant for people coming into London via those stations. Toilets/showers were on occasion blocked up and not suitable for use which was irritating as I'd have to find other facilities to use. Dorm were not full but well-equipped and other residents friendly. Brilliant atmosphere and a nice, cheap and cheerful place to stay.

  • 14th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


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