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Khaosan Tokyo Asakusa Annex Reviews

2-2-5 Higashikomagata Sumida-ku, Tokyo, Japan

Reviews & Ratings Explained

84%Overall Rating

From 107 ratings
  • 82%Character
  • 84%Security
  • 81%Location
  • 89%Staff
  • 82%Atmosphere
  • 83%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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87%

Nice Stay! Nice ambiance! All you need is there! Bed and pillow are a bit hard but for the price how's one can complain! WiFi works but may disconnect times to times

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your rating and feedback. We are glad to know you enjoyed your stay. Since we have fixed Wi-Fi setting recently, we believe it should work better now. We are looking forward to seeing you again in the future. Thank you very much.

77%

Fine place & great value

  • Globetrotter
  • 20 Dec 2012
  • mtbmatysek
  • Czech Republic
  • Male, 25-30
  • (30 reviews)


80%

The staff were extremely helpful and very friendly.

  • Novice Nomad
  • 19 Dec 2012
  • Anonymous
  • USA
  • Female, 25-30
  • (4 reviews)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your rating and feedback. We are happy to know you enjoyed your stay. We will keep doing the best for customer satisfaction of our future guests. We are looking forward to seeing you again in the future, too. Thank you very much.

73%

positive: extremely friendly staff, location is not Sinjuku or Shibuya but OK, very clean, 24h shop nearby, close to the metro, warm rooms negative: the poor WiFi, especially in the evenings during the week, was ok in the weekends when everybody was apparently outside; extremely small lockers

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your feedback. We are glad to know you enjoyed your stay. Since we have fixed Wi-Fi setting recently, we believe it should work better now. We are looking forward to seeing you again in the future. Thank you very much.

67%

Fine place & great value :-)

  • Globetrotter
  • 19 Dec 2012
  • mtbmatysek
  • Czech Republic
  • Male, 25-30
  • (30 reviews)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your feedback. We are glad to know you enjoyed your stay. We will keep doing our best. We are looking forward to seeing you again in the future. Thank you very much.

87%

Everything you need in a hostel: efficient staff, clean facilities, wifi, hot showers, etc... Definitely my preferred choice when I stay in Tokyo.

  • Globetrotter
  • 16 Dec 2012
  • Anonymous
  • Antarctica
  • (52 reviews)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your rating and feedback. We are happy to know you enjoyed your stay. We will keep doing the best for customer satisfaction of our future guests. We are looking forward to seeing you again in the future, too. Thank you very much.

97%

Cute little hostel. Relatively close to the train.

  • Novice Nomad
  • 15 Dec 2012
  • Anonymous
  • USA
  • Male, 18-24
  • (4 reviews)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your rating and feedback. We are happy to know you enjoyed your stay. We will keep doing the best for customer satisfaction of our future guests. We are looking forward to seeing you again in the future, too. Thank you very much.

83%

The capsule dorms were a lot more spacious than anticipated, plenty of room for belongings if you do not want to part with them and ultimate privacy. Satisfactory wifi and enough restroom facilities available during my stay. Washer for laundry is on rooftop with no dryer which made a december stay difficult for cleaning clothes. Staff was helpful and prompt. Went on a bus tour and chose to book the rest of my stay in tokyo here. Good location across the river from many temples and a market.

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your rating and feedback. We are happy to know you enjoyed your stay and the bus tour. We regularly hold the bus tour for Khaosan Tokyo guests. The details can be checked on our website. We are looking forward to seeing you again in the future. Thank you very much.

70%

Wasnt a terrible hostel, but a big difference in the Kyoto branch vs this one. Had some nice valued rooms - had to book different ones each night I stayed as the hostel was pretty booked. Was in a decent enough location for a brief walk to the train station.

  • Novice Nomad
  • 13 Dec 2012
  • Anonymous
  • Australia
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your feedback. As it is mentioned in the review, Khaosan Kyoto Guest House is actually much newer and more luxury hostel than us. If you expect the same quality, we would like to recommend Kabuki branch to them, which is as nice as Khaosan Kyoto. We hope another chance to see you again in the future. Thank you very much.

93%

A very nice hostel, nice people and clean. Very nice value for a place in Tokyo and information provided is very useful. Very nice stay here!


83%

The capsule dorms were a lot more spacious than anticipated, plenty of room for belongings if you do not want to part with them and ultimate privacy. Satisfactory wifi and enough restroom facilities available during my stay. Washer for laundry is on rooftop with no dryer which made a december stay difficult for cleaning clothes. Staff was helpful and prompt. Went on a bus tour and chose to book the rest of my stay in tokyo here. Good location across the river from many temples and a market.

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your rating and feedback. We are happy to know you enjoyed your stay and the bus tour. We regularly hold the bus tour for Khaosan Tokyo guests. The details can be checked on our website. We are looking forward to seeing you again in the future. Thank you very much.

90%

I really enjoyed this hostel. It is in the Asakusa region of Tokyo so it is about 20 min train ride from central Tokyo. The area is still great and there are plenty of things to see and do . The price was much lower here than others but the facilities are still nice. I really felt at home at this hostel. The community was nice and the staff were great.


90%

I really enjoyed this place. It had a very homey feeling. The common room was very nice with living room, kitchen and free computers. Beds weren't the most comfortable but everything was nice. I would recommend this place and would stay again. It's a bit outside of the center of Tokyo but still in a nice area of Asakusa which has a lot of stuff to see. All areas of Tokyo are easily reached by metro.

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your rating and feedback. We are glad to know you enjoyed your stay. We will keep doing our best for more guests' satisfaction. We are looking forward to seeing you again some day in the future. Thank you very much again.

53%

well the hostel is very old and not that clean - also the kitchen is pretty small!i prefer the other one (khaosan tokyo samurai)

  • Avid Traveller
  • 29 Nov 2012
  • Anonymous
  • Germany
  • Female, 25-30
  • (13 reviews)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your feedback. We are sorry for our hostel is not very new. We are trying to keep our place as clean as possible by regular cleaning several times a day. All Khaosan branches have different room rate and quality. Khaosan Tokyo Annex is the cheapest branch for travelers with small budget basically. Kabuki, Samurai, Ninja have better facilities, but are more expensive. We hope everyone find the best branch for their purpose. We hope to see you again some day in the future. Thank you very much again.

67%

Some backpacker keep making noise till 2:30am ! There is a "common area" in 4/F floor. However, there is no space at all. we cannot go back to our room if there is someone sitting there.getting hit when we using the basin. shower was Out of order on my floor. Worst of all, a guy walking out from his room without pants!!! For the problem of the hostel, there should be a shower on 4/F floor. However it was out of order. We need to go out to have shower.

  • Novice Nomad
  • 29 Nov 2012
  • Anonymous
  • Hong Kong
  • All Female Group, 31-40
  • (1 review)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your feedback. We are very sorry for the noise bothered you during the night. We have a small kitchen/dining space on the 4th floor beside the main one on the ground floor. We ask guests to be considerate of other people who would like to sleep especially after 10pm. If there is still a problem, our night staff can take care of it. The shower room on the 4th floor has been fixed and is available again now. We are sorry for the inconvenience again. We hope to have another chance to have you as our guest some day in the future. Thank you very much.

100%

Only stayed one night but everything was fine, no complaints. Nice and friendly staff.

  • Novice Nomad
  • 27 Nov 2012
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your rating and feedback. We are glad to know you enjoyed your stay. We will keep doing our best for more guests' satisfaction. We are looking forward to seeing you again some day in the future. Thank you very much again.

80%

Nice atmosphere and excellent staff. However the beds were quite uncomfortable (you could feel the metal railing through the mattress) and the shower was broken on our floor (4th) so we had to go to the ground level to shower. The bag holders were also too small for a regular pack/suitcase and there was nowhere else to put your luggage other than on your bed

  • Novice Nomad
  • 21 Nov 2012
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (9 reviews)

Owner Comment (Show)
Thank you very much for staying with us. We appreciate your feedback. We are sorry for the inconvenience caused. We have fixed the shower room on the 4th floor and it is now available again. We will try to improve the other problems you kindly pointed out. We are looking forward to seeing you again some day in the future. Thank you very much again.

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