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Khaosan World Asakusa HOSTEL Reviews

3-15-1, Nishi Asakusa, Taito-ku, Tokyo, Japan

Reviews & Ratings Explained

90%

Rating
1108 Total Reviews
  • 91%Value For Money
  • 91%Security
  • 87%Location
  • 92%Staff
  • 87%Atmosphere
  • 90%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

I've stayed here a couple of times now and I highly recommend it. The staff are friendly, accommodation is clean and tidy with a nice atmosphere. Asakusa is also a good area for sightseeing, dining and shopping.

Owner Comment (Hide)
Thank you for choosing us for your stay many times! We were very happy to see you every time you come back to check in. We hope to see you again in Tokyo! Arigatou!

86%

Nice place and good value for money but the automatic light in the room was quite annoying as every time anyone got out of bed it turned on and was very bright. The individual lights above each bunk were also very bright and we shared our room with 2 girls who slept with their lights on. Other than that the staff were very friendly and helpful, the bar was a good way to meet other travellers and the big kitchen had everything we needed - even free tea and coffee.

Owner Comment (Hide)
Thank you so much for staying with us. We are very sorry about our automatic light . We well consider to change something with it. Thank you for giving us your advice. Arigatou!

83%

Good location, comfortable common rooms, good services, friendly staff

  • 3rd Aug 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 31-40
  • (1 review)


74%

It was a great hostel.

Owner Comment (Hide)
Thank you for choosing us for your stay in Tokyo. We are happy to hear review. Please visit us again if you come back to Tokyo! Arigatou! See you again !!

94%

Location is good but not great great. The hostel is almost spotless. Staff are very helpful and friendly. The two ladies working at the bar especially kind, welcoming and great at building atmosphere within the venue. Cool hostel, I would definitely stay here again!

Owner Comment (Hide)
Thank you so much for staying with us! And also,thank you for visiting our bar. Our bartenders will be super happy to hear your review! We hope to see you again in the future! Arigatou!

97%

Staff was extremely helpful and friendly. The kitchen/common area had free coffee, tea, and wi-fi which made it great to plan out the day. Bar area closes a bit early but still a good place to get together with people. Very clean place and a good spot to explore Tokyo.

  • 30th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you so much for staying with us! We are glad to here that yo liked us and enjoyed your stay here! Also,thank you for visiting our bar too. Please visit us again if you have chance to come back in Tokyo! Arigatou!

89%

Bed was horrible! It was itterally a 2cm sponge on a wooden Barack. So aweful!. We had a superior double room and it was spacyous, had a seperate shower room and a seperate toilet all of which was perfect. But the bed, not a yen worth! However the capsules seemed nice, though we dont know what kind of mattress you will find in there. And the location, it is 2minutes from asakusa station (PRIVATE STATION) which youj can use for nothing. The real metro station is 20 minutes walk away. Be aware!

Owner Comment (Hide)
Thank you for staying with us. And we are very sorry to make you disappointed. We will consider about our bed. Thank you so much for giving your advice. About transportation, you could actually use the private line and there are another Metro 10 minutes away from us.But we might didn't give you enough information and that was completely our fault.We are deeply sorry about it.

91%

8 bed female dorm had a good size and own shower and WC. AC was working really well, great kitchen facilities. The bar is tiny and the atmosphere could have been better there, but I've met great people nevertheless! The directions were a bit confusing as the Asakusa metro stop has a couple of exits which a quite far away from each other and the tarawamachi (no guarantee for correct spelling ;)) metro stop would be closer anyway.

Owner Comment (Hide)
Thank you so much for staying with us! Also thank you for visiting our bar! We appreciate you to give us your review. We hope to see you again in the future. Arigatou!

83%

Staff friendly and helpful, location is good, facilities are all proper for backpackers like me.

Owner Comment (Hide)
Thank you for giving us your review! We will keep up our service and try to be better. We hope to see you again ! Arigatou~!

63%

Disappointed with the cleanliness as there was a bogey in my bed when I arrived!!! Location is good as it's central Asakusa. There is a kitchen/dining area and a bar.

Owner Comment (Hide)
We are very sorry about your bed. We do cleaning and cleaning check everyday,we are very shocked to hear that. We will clean more carefully and it not going to happen again! We deeply apologize you.

77%

Every thing is good. But get very bad service from reception staff, terrible talk with customers.

  • 25th Jul 2015
  • Novice Nomad
  • Anonymous
  • Thailand
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us. And we are very sorry about our staff's service and behave. We will re-train them and make sure all the guest have good time in here.Thank you so much for your advice. We are deeply apologize you.

77%

Probably better if your in a group. If you're on your own this place doesn't have the traveller vibe, more like groups of foreign tourist vibe.

Owner Comment (Hide)
Thank you for staying with us ! And we are very sorry if we couldn't make your stay comfortable. We will try harder to make all our guest happy . Thank you so much for giving your advice.

86%

Need additional Disable Access signage, especially from outside the hostel.

  • 24th Jul 2015
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Mixed Group, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for giving us your review. We are very sorry if you had a difficult time finding us. We can not put more signage because of the traffic rules. Please make sure to bring our map on our web sited. Arigatou !

83%

A variety of room types to choose from (traditional to western) and the facilities were very good (laundry and bathroom freebies). Staff are friendly and strike good conversation. Location is decent - hostels are clustered in the area. You can get anywhere via transit or bike. Consider walking north and riding the Toden Arakawa Line (tram) - it:s a great experience with some neat stops.

Owner Comment (Hide)
Thank you so much for staying with us!! Sounds like you had an amazing trip in Tokyo! We are glad to hear that! We hope to see you again in the future. Arigatou!

94%

Amazing hostel, with nice staff and clean, nice common areas. The only minus is the location - it's located on a small side street, and was quite tricky to find!

  • 23rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Sweden
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for giving us your review! And we are glad to hear that you have a good time here! We are very sorry if you had a difficult time to find us. We hope to see you again in the future! Arigatou!

86%

I have no complaints with the hostel and staff. :)

  • 22nd Jul 2015
  • Novice Nomad
  • Anonymous
  • Philippines
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you very much for your staying ! We are glad that you liked us! We will keep up our service and facility to be the best one! Hope to see you again. Arigatou!

89%

There's a noise of upper bed every time I move. So, I was uncomfortable and always worried that my bed noise might disturb other people.

Owner Comment (Hide)
We are very sorry to make your stay uncomfortable. We will check our bed and we will try our best to fix. Thank you so much for giving your advice.

89%

There is a bath full of balls in the laundry room! Brilliant fun. the closest subway station is not on the Metro Line which is frustrating. The Metro is a 10-15min walk away. They recommended an amazing sushi bar :)

Owner Comment (Hide)
Thank you so much for choosing us for your stay in Tokyo! Did you take the ball bath? We are very happy to hear that you liked it ! As you write ,the closest Metro station"Tawaramachi station" is 10 minutes away from us and we are sorry for the inconvenient. Arigatou!

80%

Lovely staff, very clean place.

  • 16th Jul 2015
  • Novice Nomad
  • Anonymous
  • China
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you so much for your stay! We are very happy to hear that you find us as clean place and our staff friendly. We will keep us our service and cleaning to keep us as a nice hostel! Arigatou!

97%

The staff here was really friendly, always greeting me as a came in or left and even coming up to my room to return a 1 yen coin I left at the front desk when I checked in. Some curtains and a women's restroom on my floor would have been nice but in general it was a very enjoyable stay, and the bar downstairs was definitely a plus. Located right next to a subway station, about 10 minutes walk from a JR station, and within walking distance of plenty restaurants and shops, and a few attractions.

Owner Comment (Hide)
Thank you very much for choosing us for your stay in Tokyo! We are more than happy to hear that you had a good time here. And also , thank you for visiting our bar . Did you try some Japanese alcohol? We hope to see you again in the future! Arigatou!

(169 results)


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