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Killarney Sugan Hostel Reviews

Michael Collins Place, Lewis Road, Killarney, Ireland

Reviews & Ratings Explained

82%

Rating
836 Total Reviews
  • 84%Value For Money
  • 79%Security
  • 93%Location
  • 87%Staff
  • 81%Atmosphere
  • 77%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

The hostel is fairly well positioned and close to the main streets.There is a nice bar(the Shire) next door (good for us,we were looking for a bar,but not the best for families or "quiet" travelers). Breakfast particularly poor,s"you cook you wash"(quote) formula,which could have been ok if someone from the staff would have at least checked if everything was really clean.No hot water in the room,the shower had an annoying button to press,there was no window blind and there were some fingernails


20%

This hostal is dangerous. I booked via hostal world and emailed 2 days before arrival to confirm booking. When I got no reply, I called and spoke to 'Martin' who assured me the booking was confirmed and that I should call the hostal line when I arrived. (Not realising there was a 9pm check in time, I had booked my train to arrive at 10.30pm. He said this was fine on the phone and there would be no problem). They never answered the phone or the door. 11pm on a cold Friday night where I know noone

  • 10th Oct 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 31-40
  • (1 review)


77%

We were very glad to find out that an arrival later than 9 pm was possible. We found that out after calling, as the we never got a reply to the emails we sent. Apart from that the hostel was very comfortable and a nice place to stay.


97%

The only thing I would have like to have differently was better lighting in the common room. The proprietor and location were stellar.


69%

Great location with cheap parking up the street.


31%

The hostel was in a very good location, this was the only positive that kept me in the hostel for 3 nights. The one man that ran the hostel during my stay was very unhygienic this was evident due to his potent smell. The showers were cold which is not acceptable in Ireland's weather conditions and they were filthy dirty,along with the kitchen area and hallway smelling of mould. I have stayed in some cheaper hostels than this one and still had a much more clean and friendly experience.


40%

We didn't stay because everything was very old and dirty. Also the spaces are very small. We lost the first night and had to find another accommodation.

  • 25th Aug 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 31-40
  • (1 review)


63%

the accomodation upstairs overall was a bit dingy. Updating the bed linen would do a lot for the room. and don't bother with curtains rather than put up what was on our windows. The bathroom was awful, lukewarm water, water sprayed everywhere so the floor was flooded the whole time. there was a bath mat that was filthy and disgusting.

  • 23rd Aug 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 41+
  • (1 review)


91%

Small but sweet We had a double room for only one night but it was definitly the best hostel on our trip to Ireland Nice cute house looking like a piece of art itself. The interior of the living room and kitchen has pub athmosphere and the ensuite double room was excellent as well, though a bit small. Everything was super clean and the hostel chef's a really nice and polite guy


77%

Everything was perfect, we enjoyed the common parts.


91%

best hostel ever! so cosy! martin was very friendly and our double bed dorm was clean. you can also rent a bike there for little money. thanks!


89%

Great place, friendly and really helpful owners, clean and tidy, all the facilities we needed. And just a couple minutes walk from all the shops and bars - great!

  • 16th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


40%

hire a maid....including kictchen not enough kitchen utensil or too dilapidated


20%

This was one of my worse Hostel experience i had during my Ireland trip. The hostel was incredibly dirty... The owner was rarely there only sporadly when you rang the doorbell. I also lend a bike- worst thing you could do! He asked for your passport to keep it during the rental. But for sure when your in a foreign country you need your passport!anyhow. the bike was really bad. Though it is recomanded in every lonly planet guide i would never recomand it. The toilets and bathroom are really dirty


97%

Lovely Hostel in an excellent location just a few minutes walk from the train and bus stations. Very homely feel about the place and everywhere seemed clean and tidy. Only stayed one night and it was perfect, didn't see a common area with TV but didn't explore much other than that an excellent place to stay!


80%

I was upgraded from a 8 Bed Mixed Dormitory to a 2 Bed Room and was on my own. Not bad. So I can't complaint. The facility was not up to date, but I think that's part of the history of this traditional old house. WiFi did not work on the room but very good in the kitchen. Altogether all I can recommend the hostel.


91%

I'd like to thank the staff for the welcoming and the nicest atmosphere of the hostel. I travelled around Ireland staying in about 10 hostels and this was the best! The kindness of the staff was fantastic, they showed us in details what we could visit, how and when. The location is perfect for going round in Killarney.


94%

Many thans to Martin he made our stay at the Sugan most enjoyable. Delighted with the twin room offered with private en-suite but have to say sheets on bed didn,t smell lie they had been recently washed, pillow was flat and toilet shower area was very out-dated, dirty and needs to be upgraded. Entirely up to the owners to upgrade the all the rooms. No towels in rooms but we had our own. Other than that really applauded the hostel policies..

  • 30th Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • All Female Group, 41+
  • (1 review)


91%

Very nice hostel. Host was amazing.


77%

Very well located hostel right in the city center of Killarney. You have to get a good memory as before entering to your room you have to open 3 doors with 3 different codes. It could be a bit confusing after a few pints at the pub. What I found a little bit disappointed for a hostel is that alcohol is prohibited everywhere even in the kitchen. So don't think you could easily drink your beer while eating your dinner after a hard cycling day. Otherwise, the manager is a very friendly guy :)


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