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Kings Cross Guesthouse Reviews

36 E Outram place, London, London, England

Reviews & Ratings Explained

70%

Rating
4 Total Reviews
  • 73%Value For Money
  • 73%Security
  • 73%Location
  • 60%Staff
  • 67%Atmosphere
  • 67%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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69%

The interior was new and fit our needs well. There was no common room however or any dining facilities. Added to that was the fact that we had been given three different addresses for the hostel. The staff member who came out to take us from one address, also hostel, to the next was friendly, but didn't know which room we had booked. Other guests had to wake us all up, because their key didn't work. All in all a good place to sleep, but not a great hostel


60%

Problem to reach, after 2 hours we received a message about a mistake with our reservation. Been sent to a house of an elderly lady where we should stay for 1 night and next day moving to the place we booked. The room and price weren’t acceptable-been sent to different house due to mistakes free of charge–took 3 hours. Next day we changed to reserved place–room ok, kettle but no glasses or cups;towels dirty and smelly. The owner wrote he’ll get us other-never did;we had to buy towels–time loss.




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