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Kiwipaka Waitomo Reviews

Kiwipaka Waitomo, Hotel Access Road, Waitomo, New Zealand

Reviews & Ratings Explained


113 Total Reviews
  • 69%Value For Money
  • 75%Security
  • 91%Location
  • 78%Staff
  • 60%Atmosphere
  • 76%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The bathrooms looked like they had been built in the 1960 and last cleaned the same year. There were cobwebs and dust on most walls and ceilings. Paper thin walls and noisy.


The best thing about this place was the caring, hardworking staff. They really did try to make the best of the place. Unfortunately that was a hard job as the showers barely trickled, the computers didn't work, I had bed bugs in my room my first night (they were not in the second room and I am sure they have been dealt with since), internet was expensive, and the key kept demagnetizing. However the location was right in Waitomo and an easy walk to most attractions.


I stayed in hostels in every stop along my trip. This was my least fav. Felt kind of creepy and dingy. I stayed in a 2 person dorm. The showers were dingy and I actually was supposed to stay another night but since there is literally nothing to do in this town except for a glow worm excursion, I checked out early (after my excursion and hit the road to shower at my next stop), if you can avoid staying the night in this town-I would, then head on down to Taupo or Rotorua.


Seriously just need to make the bathrooms less dingy and head to Briscos and purchase new pillows for the entire hostel. ..then this would be a 9.9 out of 10 hostel!


Staff were very accommodating, from rooms to food to re-activating my keycard when I put it next to my phone! Very impressed.

  • 5th Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (1 review)


Great staff and an awesome room!

  • 30th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


The accommodation itself was superb. However the staff made the decision to close the restaurant/café early due to being quiet. We were told that places around the area would still serve food until 9pm. We went out for dinner at 8.15, and were told at several places locally that they stopped serving food at 8pm. Therefore the two teenagers we had with us had several packet of crisps for tea which we bought from the local pub. Not good!

  • 15th Aug 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 31-40
  • (1 review)

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