- Czech Republic, Female, 31-40
- Novice Nomad
- 1 review
On arrival , staff was welcoming. However, Beware of crazy rules as if we living in a prison and Hidden charges,e.g 1euro/person/night for insurance, access to WIFI = 10Euro, air condition 10euro. Trust me the apartment is so hot like an oven , especially the bedroom at the upper Terrace. We didn't hesitate the 10Euro Air condition fee only for us to realize AC is only in the common room and not Bedroom! There is no Microwave and spoons to eat and cooking is not allowed in d kitchen.
I'm really sorry to see that you made this booking so bad after all we did for you. We made you the first night free dinner because you were checking in late, so we made the dinner for you to not let you be hungry. We gave you the cookies' day after. I gave you info for water sports and also we gave you our toilet paper on 3rd day because you didn't want to buy it for yourself even if we let on arrival also the paper. Also, it's not true that there are hidden charges because everything is written on booking page you just need to read before you book. Kitchen is equipped with all that you need when you book room. Another time if you want luxuries you should book apartment not room. Such a negative feedback, after all what we have done for you is just reflection of you. And we are really sorry for that.
Hostelworld Mobile Apps
Book on the go with the new Hostelworld mobile apps.