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Koala Beach Resort Cairns Reviews

137 Lake Street, Cairns, Australia

Reviews & Ratings Explained


132 Total Reviews
  • 69%Value For Money
  • 74%Security
  • 83%Location
  • 71%Staff
  • 63%Atmosphere
  • 54%Cleanliness
  • 46%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Dirty, we had dirty and hopefully clean sheets on beds that were not made. Kitchen was just disgusting, so were all the outdoor areas and rooms. Wouldn't go again!

  • 17th Jan 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)


Central location, big clean rooms with a little kitchen and sitting area, many electric plugs. Reception processes took quite long. WiFi worked in general, but all my devices couldn't connect; Not unusual in bigger hostels and typically to be resolved by restarting the router, which staff didn't want to do but rather recommended other hotspots outside. I didn't have a blanket and nobody provided one as promised. At reception a received a free night voucher for this the next day, nice move.

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