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Koala Beach Resort Cairns Reviews

137 Lake Street, Cairns, Australia

Reviews & Ratings Explained


132 Total Reviews
  • 78%Value For Money
  • 76%Security
  • 85%Location
  • 76%Staff
  • 65%Atmosphere
  • 65%Cleanliness
  • 55%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Dirty, we had dirty and hopefully clean sheets on beds that were not made. Kitchen was just disgusting, so were all the outdoor areas and rooms. Wouldn't go again!

  • 17th Jan 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)


Central location, big clean rooms with a little kitchen and sitting area, many electric plugs. Reception processes took quite long. WiFi worked in general, but all my devices couldn't connect; Not unusual in bigger hostels and typically to be resolved by restarting the router, which staff didn't want to do but rather recommended other hotspots outside. I didn't have a blanket and nobody provided one as promised. At reception a received a free night voucher for this the next day, nice move.


Exactly met our requirements, block away from beach, central to CBD, bus terminal, pubs, shopping. No noise after 10.30pm. Great!


I really enjoyed my stay in Koalas. It is really cheap and good for the money. I stayed for 2 weeks in a 6 bed dorm. nice and friendly staff. Really helpful. They don't want to sell you their tours but tell you where you can get them cheaper good beds private bathrooms BYO alcohol and friends cleanliness is alright -kitchen is a bit dirty sometimes, but still not too bad *depending on your preferences you may or may not like it that you have to be quiet at 10:30. So no party hostel


This is a good hostel, of course it's a cheap one so you cannot expect high levels, but the rooms are really nice, with a kitchen area, fridge, toaster, water boiler. Aircon, fans.. So...it is really nice to be so cheap! Just one thing is not useful...there is no wi.fi connection. But there is a free spot just around the corner.


The open hour of reception is too short.

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