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La Casa de Zarela Reviews

Jr. Julio Arguedas 1263, La Soledad, Huaraz, Peru

Reviews & Ratings Explained

84%

Rating
59 Total Reviews
  • 85%Value For Money
  • 95%Security
  • 85%Location
  • 75%Staff
  • 80%Atmosphere
  • 90%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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40%

Everything needs to pay, water / gas ie. Kitchen is broken, unclean, and not used for long time. Staff can't speak english, can't help for organizing own trip,just promoting their tour, which is more expensive. Shower room is too small to turn around.

  • 15th Apr 2014
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Im sorry, for The water we have, big bottles where you can refill your bottles any time and just leave a small tip to keep buying And no to have to much plastic bottles., of course is not free. For our Kitchen facilities , there are some rules, keep clean, leave a tip for The gas, BUT unfortunately there are some people who Dont follow The rules, The rules are clear ! ,we keep cleaning all ten time.we Dont sell tours, and not all our employes speak english because we hire locals. BUT i do!



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