X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

La Cigana Reviews

Calle Centauro sur 18 Esquina Sol Oriente, Tulum, Mexico

Reviews & Ratings Explained

74%

Rating
166 Total Reviews
  • 74%Value For Money
  • 74%Security
  • 85%Location
  • 78%Staff
  • 84%Atmosphere
  • 61%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

69%

This hostel has a great potential : nice location, helpful staff (Francesca), good breakfast and a small garden where to relax and socialise. But there is a general lack of organisation and you never know who are the guests. People from outside the hostel keep coming and going... Besides, someone has stolen my towel and my swimming suit. The shower lacks power and needs to be fixed.


40%

This hostel was exceptionally dirty. There were so many cockroaches. 3 dead ones in the shower alone, which makes me wonder if there are so many that Is from one day alone, or when the last time is they cleaned the shower? Also, it should be mentioned that there was only 1 shower for the whole hostel, and the water only just drizzled out of the shower head so it took forever to rinse your hair. The guy who checked us in was nice though.


91%

Stayed here two nights, 2/10/15-2/12/15. Staff was great and very friendly, although not all spoke fluent English. The free breakfast is on the meager side - it consists of toast and jam as well as some fresh fruit, but was still a welcome amenity. I thought that the overall facilities were up to par, didn't have an issue with cleanliness and saw staff cleaning the bathrooms each day. Expect to take a cold shower though. Overall, enjoyed my stay and found the vibe of the place pretty chill.

  • 10th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


66%

Not enough restrooms, and it's pretty annoying. The staff was nice but made mistakes with money several times. One time there was nobody coming to open the reception in the morning for almost an hour, and a few people almost lost their bus because of it. It's not the hostel's responsibility, but when I was there, somebody's iPhone got stolen from the garden's table- so keep that in mind.

  • 15th Jan 2015
  • Novice Nomad
  • Anonymous
  • Israel
  • Male, 25-30
  • (1 review)


91%

Awesome vibe- loved the friendliness of the staff and people at the dive shop. Great dive shop, good prices. Would definitely go back!

  • 6th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


69%

5 blocks from the bus stop and right in town. The wifi doesn't work well in the dorms. Since the dorms are in a shaded area, nothing got enough sunlight to dry out after rain, so the beds and sheets always felt damp. The bathrooms were not very clean and our shower waterdidn't get hot (it was a lot like camping but with beds). Not super social atmosphere. Breakfast is available when they don't lose the key to the kitchen (happened during our stay). Overall not terrible at all, but not the best!


83%

I think this hostel was great.. The staff are amazing and the location was great. The bathrooms weren't cleaned once in the two days I was there but I don't think it is as bad as everyone is saying! The hammocks are a lovely way to chill out




View all Tulum Hostels

Please give us your feedback