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La Cigana Reviews

Calle Centauro sur 18 Esquina Sol Oriente, Tulum, Mexico

Reviews & Ratings Explained

69%

Rating
144 Total Reviews
  • 64%Value For Money
  • 68%Security
  • 83%Location
  • 84%Staff
  • 71%Atmosphere
  • 53%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

I think this hostel was great.. The staff are amazing and the location was great. The bathrooms weren't cleaned once in the two days I was there but I don't think it is as bad as everyone is saying! The hammocks are a lovely way to chill out


54%

This place has so much potential however it´s cleanliness really lets it down. My bed was actually damp/wet, and the matress was all ripped up, I also woke up with a few bites. The shared bathroom was filthy, and it seemed they only cleaned once in the morning, as the toilet paper bin was overflowing in the morning and was more so in the afternoon. The owner is lovely but some of the other workers are a bit blazay about things and couldnt tell me how to get anywhere in Tulum.


74%

Very accommodating for a very late arrival, thank you!


40%

I had a 2 weeks trip in all over mexico . This hotel gave me the worse exprience . -- it was not clean at all. Sheets were dirty. -- Beds were so old in a way that when you sleep, you would feel the metal pieces in the bad would needle you -- everybody was talking about location, well tulum is very small. I found out , there are hostels at the same price that are close to the beach,mayan ruins and the hostels provide AC It should def improve


97%

15min walk to ADO bus station. Breakfast was coffee,toast,bowl of mixed fruit. Helpful staff, spoke good english.Located close to main street near restaurants, collectivos, taxis, shops. 70 pesos in taxi to Ruins and beach.Can get a collectivo for40pesos to playa del carmen (cheaper beach area) and cenotes. Went to jardin del eden cenote which is enroute to playa del carmen. Spent 2 nights in private aircon room and 2 nights in private shared bathroom room with fan. Shared bathroom wasn't clean.


40%

The staff were very sweet and the location is pretty nice. The overall state of the hostel was filthy though. The washrooms were unusable at times. Also the private room doesn't have a private entrance which is not advertised online. Meaning you must enter the dorms to get to the private room. It made no sense. It was very loud and hard to sleep. We found the overall experience not to be a Good one, and it is cheaper in the posadas in town.


63%

Most of the staff were pleasant and helpful but it only takes a few bad apples and unfortunately this place has two. The owner is great also and overall the atmosphere is pretty chilled. There was no reading light in the dorm, only a couple of fans and they were positioned directly onto a couple of beds. Leak from the toilet which never got fixed and appeared to be that way for some time. A towel was put down and a mop left to wipe up. Also the kitchen area could have been kept a lot cleaner




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