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Lagunak B&B Reviews

San Lorenzo, 2 3�- Dcha., San Sebastian, Basque Country, Spain

Reviews & Ratings Explained

58%

Rating
47 Total Reviews
  • 48%Value For Money
  • 72%Security
  • 96%Location
  • 48%Staff
  • 56%Atmosphere
  • 40%Cleanliness
  • 44%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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34%

This is the worst hostel I've ever stayed in. It was difficult to find/no signage- telephone number provided just went dead-very frustrating. The owners made no attempt to speak slowly in spanish to help understand. About 7 sheets on our bed, ALL dirty and covered in hairs. It said breaky included, it wasnt. When we asked for the wifi pass the woman sceamed at my husband in rapid fire spanish from in her bed (very professional). Plant pots overflowing with cigg butts..and bed bugs.i could go on!


51%

We found bedbugs husks within the first 5 minutes of checking the room we were assigned. Despite asking nicely for a refund given the conditions and that we will not be moving in, the hosts refused to give us back our money and were extremely rude to us, using rapid-fire Spanish with a generous peppering of unpleasant words. We only got a partial refund after close to 2 hours of confrontation.




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