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Lahaina Bungalow Reviews

440 Wainee Street, Lahaina, Hawaii, Maui, USA

Reviews & Ratings Explained

46%

Rating
16 Total Reviews
  • 20%Value For Money
  • 40%Security
  • 80%Location
  • 40%Staff
  • 60%Atmosphere
  • 40%Cleanliness
  • 40%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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46%

No record of booking through hostel world...hostel wasn't really as advertised, had to go in a room that staff stayed in as no space. We booked for 4 nights but after booking problems and overall vibe of hostel wanted to leave next morning. We were made to pay an extra 90 on top of 50 deposit for just one night's stay. That's 50 dollars more than we should have paid. We were told that hostelworld take all the deposit money then do not pass on reservations. Overall not great experience.

  • 25th Apr 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


The reviews below do not count toward the property's recent rating.
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89%

Very helpful staff. Once the front and backyard are cleaned up it will look as amazing as it turned out to be.

  • 28th Dec 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


20%

I am surpriued you are asking, we did arrive at the Hostel 12 am, there was Nobody beside a uggly pig...After askin an obvipusly very ill Person about where our room is she suggested to call the owner..or going to a store at the other side town...so we Looks around and all we did See was disgusting...pets and the Produkts of them on the Floor, hairs all over and the Rooms a Mess we could Not stay there nor get anyone rsponsible on the phone, so i Wrote a Message per Emai and quit the room,,


91%

Awesome place to stay, highly recommended, great atmosphere, the owners are awesome and heaps to do! Thanks for having me!


43%

place needs more supervision and somebody to be in charge. when i stay there i couldnt find anybody to give me help or a straight answer.

  • 24th Oct 2012
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


40%

We stayed in January. When we arrived, the onwers weren't in and we had to wait 20 mins to get into the room which actually wasn't the room we booked( the room we booked was ready when we arrived). We had difficulty to fiture out who the staff was in the hostel and couldn't make the payment til the last night. Finally we found the lady owner and made the payment, but 2 months after that, we got email that they couldn't find our payment record! That is nightmare and never stay there again!!!


50%

This review is to help the owner's improve their hostel. The owners are nice people. Being a world traveller, I am disappointed in many of the Hawaii Hostels. Imagine a Hostel with: Two indoor/outdoor dogs with poop and crap in the backyard. One indoor/outdoor cat who eats on the kitchen counter! Three outdoor chicken -- more stink! AND . . . One indoor/outdoor PIG! My room was nice, but the very loud air conditioner is super old and dirty and does not cool the room. The bathtub was filthy!

Owner Comment (Hide)
Ouch.. i appreciate that you are informing the guests of the animals. You really have to be an animal lover to stay with us. The puppies during the time of your stay were only 2 months old so they pooped at lot.. Yes! We have indoor outdoor cats and dog and yes, we have to feed the cats on the counter cause the pig eats their food. We have since found new homes for the chickens cause the puppies try to eat them and have bleached the tub from the christmas crowd. The ACs have to be replaced every spring and usually people don't need them in the winter cause the weather is perfect. Yes.. summers are way worse and beats up the ACs. I'm sorry you didn't have a good experience with properties in Hawaii. Please let us know if there is anything else we can improve on to enhance the experience of future guests.

100%

Best hostel I have stayed at. Friendly staff, lovely room, great location. Would definitely book with them again if I'm in Lahaina.

Owner Comment (Hide)
Hope you come back soon! Thank you for the review!!

77%

cool hostel. not what you would describe as super clean, but the atmosphere makes it worth staying here. john and elli are so nice and make you feel welcome.

Owner Comment (Hide)
thank you for staying with us at the Lahaina Bungalow, please see us again soon! Aloha!

100%

really nice place, feel like at home, loved the animals around, owners helpfull, great location, cosy garden, nice rooms

Owner Comment (Hide)
thank you for your nice comments! please come and visit us again! aloha!

63%

this hostel is in a great location. The rooms and kitchen were clean and sufficient. The bathroom needs work, fight for toilet paper. It seems nobody was around. The chickens were all over, the chairs were full of chicken poop and dirt. The side of the house looked like a garbage dump. It needs tender loving care. Shady characters lurking around, I think a lot of thefts through the windows occur when they are left open. The kitchen sink is leaking. Why is all that junk all over?

Owner Comment (Hide)
wow. i'm sorry that you felt unsafe in our home. i would like to assure you that we have been operating our business for 5 years and have never had a problem with theft. it's been a while since you've been with us, but i'm sure we were doing some sort of construction and we were probably in between property managers then. we have returned to the property and make sure that the guests are attended to. still a little messy outside and you probably have to fight for TP. sorry.

77%

This is a big house with rooms to rent. There is no permanent staff in the house, you have to call the guy in charge in order to pay or to ask something. The rooms are very good, spacious and clean. The house is nice. There is a beach within a walking distance but not a good one, you need a car.

Owner Comment (Hide)
thank you for your review, we currently have permanent staff on the property to attend to guests. Permanent, meaning we live here, but may be out to the beach :)



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