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Lausanne Guesthouse & Backpacker Reviews

Chemin des Epinettes 4, Lausanne, Switzerland

Reviews & Ratings Explained

88%

Rating
928 Total Reviews
  • 82%Value For Money
  • 89%Security
  • 92%Location
  • 91%Staff
  • 85%Atmosphere
  • 93%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

The stay was really good, the staff really helpful. The one thing that we (my wife and I) disliked was the "blanket in the locker" policy. As a matter of fact, we find our blankets in the aisle's lockers. The problem is that many people seem to leave their shoes in the lockers during the night (to avoid keeping them in the room). So, yes, the lockers don't smell that good, and so do the blankets we put back there in the morning. That's really the only issue. Thanks for considering.

  • 18th Dec 2015
  • Novice Nomad
  • Anonymous
  • Tunisia
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thanks for your smart comment. The locker should be to put the values only and not the shoes and the blankets should be used only with sheets to keep it clean. Sorry to see that some people don't respect that. Maybe we should give better explanation. Hope we will see you again. Best regards, Virginie

89%

I enjoyed staying there. Room, shower and toilets were all very clean. Big plus are the kitchen area and the cozzy chill area in the lobby.


89%

Excellent stay, the reception guy gabe really good recommendations of where to go in the evening and was really friendly. Kitchen is great and everything is immaculately clean :)

  • 14th Nov 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


86%

Cleanest hostel I've ever been in. The lady at the reception is super nice.


91%

I was impressed by the cleanliness of the restrooms.

Owner Comment (Hide)
Thanks a lot for your comment. We are happy you enjoyed our cleanliness :-) Regards, Virginie

86%

It was a shame to have to pay an additional fee for parking when there was a few free spaces at what seemed to be a quiet time. It seemed a little greedy but otherwise a beautiful hostel with gorgeous views.

Owner Comment (Hide)
Thank you for the comment. Unfortunately parking spots in Lausanne Centre are really expensive. Our parking fee of CHF 11.- for 24hours is still really cheap comparing to all the parking in the neighbourhood. Good to hear you have a good stay anyway! Virginie

89%

The lady that seems to work in the mornings is absolutely fantastic and really helpful. The guy that works in the afternoon seemed a tad surly. We also didn't know about the renting of sheets and towels (unless I didn't read properly on the home page) - fortunately we had a towel between us which we shared

  • 24th Oct 2015
  • Novice Nomad
  • Anonymous
  • South Africa
  • Female, 41+
  • (1 review)


97%

Nice! And the dog in the lobby is so cute

  • 25th Sep 2015
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, Thanks for yur comment. This is Sticky my colleague's dog. It is not always here... Take care, Virginie

91%

This place is bright, modern, and possibly the cleanest hostel I've ever stayed at. The facilities looked brand new, and the rooms all had good views of the city and lake from balconies. The hostel's location is excellent (close to the train station for those of us with heavy bags). The only thing I might improve is the size of the kitchen - it's a bit small for how many rooms the hostel has.

Owner Comment (Hide)
Hello, Thanks for your comment. Most part of the day, our kitchen is big enough ( not everyone use it at the same time) but that's right that at the time you were here kitchen was really crowded. This is not the case all year around. Best regards, Virginie

100%

Great hostel. The opening hourd are a bit differetdifferet than othr hostels. So please keekeep that in mind when you are about to check in.

Owner Comment (Hide)
Thanks for your super comment. You are right : reception is closed from noon to 3pm. Check-in starts at 3 pm. Small hostels very often closes in the middle of the day in Switzerland. See you :-) Virginie

97%

Great place to stay in lausanne the stuff is adorable and you get a free public transport pass for your whole stay - amaizing!! a place to stay on Lausanne


89%

It is a quite good hostel. Very good location - close to main train station. That was the most important for me. Staff is friendly and kind. Breakfest quite tasty.


94%

Hostel was in the perfect location - you could see the building coming in on the train. Rooms were a bit small, but everything was very clean. There were brochures everywhere, and the staff was able to help as needed.

Owner Comment (Hide)
Hello, Thanks for your comment. Can you please precise why you put a 3 for staff if we were able to help you? Please precise to help us upgrade our services Thanks in advance for your answer? Virginie

80%

I had a good stay. The main issue to my mind was that they closed the hubs in the kitchen at 10pm which made it hard for me to cook (I was visiting Lausanne for work and for this reason only got back to the hostel at around 9.45pm each night)

Owner Comment (Hide)
Hi, thanks for your comment and sorry for the kitchen. Around here most part of the people have dinner between 7pm and 9pm. For safety reasons and after many bad expériences we cannot let people cooking all night. However you can still use microwave and boil water. Best regards, Virginie

89%

Great hostel with amazing conditions but is not the best hostel to meet people, is more to relax.


86%

The staff is extremely helpful and is always available for information sharing.


100%

Very nice hostel, Very clean. Nice staff. Good localisation close to the train station.

Owner Comment (Hide)
Un grand MERCI pour vos super notes et commentaires. A bientôt j'espère! Virginie

80%

This hostel was very quiet while we were there, which could be good or bad depending on what you want! The building is lovely and well furnished and the staff were friendly and helpful. It is right next to the railway so be aware that you can hear trains quite clearly especially with the windows open.




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