Lautrec Opera Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
Read our review guidelines »
Left my sweater in the room. I called the next day to tell them. Not only it needed them 2 days to get in touch with the relevant people, but on top of that they just finished by saying sorry we did not found it. After the check out I went straight home and I emptied the trunk of my car the next day the sweater was not there. I remember it very well sitting on the back of the chair. But apparently to obvious to be noticed by the maid and the hotel .. very disappointed.