Lavender Lodge Kota Kinabalu Reviews
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It's not a very exciting hostel. There's a breakfast area downstairs, but it doesn't lend itself to meeting people. The TV lounge on the 2nd floor is tucked away and small. But the staff were helpful, and free breakfast was nice. It's across the street from the fish market and tons of other restaurants.
I am glad to know that the owner of this hotel patronizes Filipino workers. All their staff are Filipino. But these people needs training in customer service, when I asked them how go places they'll always insists travel packages from their partner travel agencies which are very expensive, about double of the price doing it yourself. They never recommend other options or their hiding it :( Our room is next to a room occupied by a group of Chinese and these people are yelling all day and night.
Staff is so bad,rude. Especially 30-40s lady. I stayed 6 female domitory. They don't have each plug for each bed. They have just 2 plugs for 6 people. And the hook is located at very incovienient place. It was sooo stressful. Breakfast was very poor. I DONT recommend this hotel. It was worst one I stayed ever.!!!!
- Novice Nomad
- Female, 31-40
- (1 review)
this hostel staff is sooo kind, and introduce good tour porgrame!! I am very satisfied tour programme. If I visit KK again, I'll stay is hostel agian....
This place is very clean and location is pretty good. The actual owner is lovely....really genuine and pleasant, but some of the other staff are not very nice e.g my room door was faulty and locked by itself so I went down to ask Nora (the receptionist) to open my room door, she basically made me feel like it was my fault and locked myself out on purpose! I'd stay here for convenience but not if you're looking for a friendly backpacker environment!
- Novice Nomad
- Female, 25-30
- (1 review)
The hostel is alright, comfy enough beds and average breakfast. It's not in the best of locations but kk is small so not really a problem. There was no one to be seen when I stayed so no much atmosphere either. When I checked out they wouldn't give me my key deposit back, saying that "it is written in a book they already had" - arguing about the R$10 was gonna get me no where so basically the cost is higher than they publish. Or make sure you get the money back