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Le Lys d'Or Reviews

96 Avenue Henri Jaspar, Brussels, Belgium

Reviews & Ratings Explained

89%

Rating
65 Total Reviews
  • 87%Value For Money
  • 90%Security
  • 93%Location
  • 90%Staff
  • 87%Atmosphere
  • 93%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Great spacious room. Downside: it was cold and we couldn't turn on and off the heating ourselves, had to chase tha landlady for it...

Owner Comment (Hide)
Dear Customer, Thank you for your feedback. We are pleased to know that you liked the room and envjoyed your stay. Regarding the heating, we kindly remind you that you took the initiative to turn off the condensing boiler in the bathroom (despite the fact that it is clearly indicated not to touch) This generated automatically the stop of the heating system in the whole floor (your room and the room next to yours). Best regards, and see you next time you'll be in Brussels

57%

The location was good. The room was so cold, we couldn't move or even take a shower. We asked the owner about the heating she said that they usually shut it off during the night and during the morning, which is really bad because brussels is freezing in winter and especially at night. That would be great if they improve their services.

Owner Comment (Hide)
Mr Hassoun, We are really surprised by your comments because during the check out you said that you enjoyed your stay in our B&B and you had no negative remarks about it. The heater works perfectly in the morning and the night untill 11pm. We changed the hours after your remarks to make it works during the night and addes a coat. If you could'nt move or even take a shower as you say you should have told us and we would have propose you another room instead, without any problem.



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