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Le Papillon Reviews

18 Vansittart Road, Torquay, England

Reviews & Ratings Explained


113 Total Reviews
  • 89%Value For Money
  • 84%Security
  • 81%Location
  • 87%Staff
  • 79%Atmosphere
  • 93%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Cosy rooms for couples and recently refurbished. Very clean with friendly staff and good atmosphere. Costs 50p for a good long shower. Have been before and this time went with my partner and she was as impressed as I was previously. As before I highly recommend this lovely hostel.


Pros: Hostess was accommodating and rooms were clean and obviously well taken care of Cons: location wasn't fabulous (20-25 minutes away from town) and there was something very off about the hostel…. i realize that I didn't stay in the peak season, but most of the lights were off when we arrived and we didn't see one other person while staying there. The atmosphere was not ideal. Also you have to pay to shower.

Owner Comment (Hide)
Hi thank you for your feedback Sorry but did you forget your glasses ? because a group of 18 people is really hard to miss. About the lights I am sorry but a guest must have turned them off as they are usually on during the night Tell me as you did stay in the garden cabin and not in the main house (which I told you you were welcome to use anytime) how were you able to judge the atmosphere? And yes there is 50 p. for a shower a truly original comment !!! Best regards Marga


Difficult check-in: had to wait outside a while for another guest to finally let us in. No way of contacting owner, a resident passed by and had to find her. Then told our cabin was double booked (could have been informed 3 weeks ago @booking). Given dorm with double bed (no extra cost) but was uncomfortable: @least 2 mattresses needed replacing. 25 mins walk to Strand convenient. V. Secure. Informed 50p for 8min hot shower - chanced it and had free hot showers both days. Overall average stay.

  • 19th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi Alicia Sorry we didn't come up to your standard Check in could have been easier for you if you would have stuck to the check in times or alternatively had contacted me phone numbers are on your booking form. I gave you a private 5 bed room, if you thought that one of the mattresses was uncomfortable why did you not try another bed ? Well at least you had good luck with the showers and saved a whole 1 pound I hope that made your stay ! best regards Marga


Very clean, very nice staff, nice little cabin/shed in the back yard. Have to walk up to the main house for bathroom and shower(50p for 8 minutes..) but it's not a big deal.


Clean and in a convenient location about 10 mins walk to the seafront and 20 mins to the harbour and the shops.Stayed in the summer house at the back of the garden. We had to go to the main house for the bathrooms which was ok as we had nice weather. Could be a problem if raining. Wifi reception was intermittent due to it being in the back of the garden. Large car park. Overall would stay again but in the summer house only if the weather is nice.

  • 2nd Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)

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