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Living Mad Hostel Reviews

C/ Cabeza 24, Madrid, Spain

Reviews & Ratings Explained

82%

Rating
2496 Total Reviews
  • 82%Value For Money
  • 86%Security
  • 89%Location
  • 82%Staff
  • 78%Atmosphere
  • 79%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Overall, great hostel. Loved the atmosphere and the common room. Staff was very friendly, location was great, and everything was clean. I would definitely recommend it to others!

  • 2nd May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
We are so glad that you enjoyed your stay here. We hope that if you return to Madrid you will stay here with us again!

69%

It´s a good hostel to stay for a couple of nights.


91%

This hostel has a great location, very close to all the major sites in Madrid. It also has a lovely rooftop bar to relax in and a lovely courtyard too. The only quibble would be the kitchen was quite small, but other than that it was well organised and breakfast was offered to us free the morning we arrived, before we had even checked in. I wish I had more time in this lovely city:)

Owner Comment (Hide)
Hello! We are very happy that you enjoyed your stay at Cat's and our convenient location. We aim to make every guest's time enjoyable and so we are very happy that you enjoyed your stay. We are glad that you loved Madrid and we hope that you come again and say with us. Thank you!

71%

The shower was horrible!!!!!!!!!!

Owner Comment (Hide)
We are very sorry that you found the showers horrible. Please remember that you can ask reception for help at any time during your stay and they will be more than happy to assist you. At Cat's we aim to ensure that every guest has a great time and are more than willing to alleviate any troublesome situation. We hope that besides the showers everything else at Cat's was great and that you return to Madrid again. Thank you.

80%

Me and two other friends slept in the 6 bed room and I can say that the room is too small for 6 people to be in at one time but nevertheless its still clean and the locker system is very safe! (after several attempts at using it, it will come easily to you). Toilets are not bad but one thing is that the top bunk can be a little hard to get up to and there are no railings for the bed on top so people might fall off! Overall the hostel is satisfactory :D

Owner Comment (Hide)
Hello! We are sorry that you found the room a bit too small. We appreciate your feedback and will look into options for improving access to the top bunk beds. Other than those issues, we are glad that you found the hostel clean and the locker system secure. Please come again. Thank you!

60%

The rooms are just too small. I could barely breathe.

  • 5th Apr 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello, We are sorry that you found the rooms too small. Please keep in mind that you can always opt for a double or a private room in order to have more space. Other than this, we hope that you enjoyed your time at Cat's. Again we are sorry that you found the room a bit uncomfortable. Thank you for staying at Cat's.

71%

Unfriendly security guard at night!

Owner Comment (Hide)
Hello! We are sorry that the security guard was unfriendly. We will discuss this with the related company to try to come to an understanding. Other than this, we hope that you enjoyed your stay and that everything else was perfect. Thank you so much for staying at Cats.

51%

Staff were not very helpful, waited at counter for too long most of the time, was told breakfast was till 10:30 but was actually 10:00. Beds were filthy, I swear they didn't look at them or even clean them before we came. Walking tour got cancelled for me and my friend because there were more people that spoke Spanish and he didn't want to translate. Find somewhere else to stay. Oh and common room was always packed with groups.

Owner Comment (Hide)
We are sorry that your stay was not perfect. Sometimes when we are full, the reception desk gets busy but you are always welcome to sit at the bar or leave your luggage with us and explore the city while you wait. Our trained staff cleans our spaces regularly, and if there is ever a problem, please talk to reception as they are more than willing to help. We are sorry that the walking tour got cancelled, we will discuss this occurrence with the related company.

83%

Op de kamers was het wel wat aan de warme kant, qua ontbijt misten we de borden. Verder lekkere cornflakes en ook de jus dórange en ananas sap heerlijk. Als tip wil ik meegeven dat op de trappen iets dempends komt, stukke tapijt vijvoorbeeld. Little hot in the room, a bit loudy in hotel. Breakfast without plates. Otherwise: good location, very friendly and helpfull staf, super !

Owner Comment (Hide)
Onze excuses voor de kleine problemen, maar blij dat je genoten hebt van de andere delen over uw verblijf (geschreven door een niet-native speaker)

69%

The kitchen is a mess

Owner Comment (Hide)
We are sorry that the kitchen was not tidy when you used it. Our staff cleans the hostel every two hours so it seems strange that this occurred. Please know that you can ask reception for help at any time — for information, if you have a problem etc. and they will be more than happy to help you. Other than the kitchen situation, I hope that your stay at Cat's and in Madrid was enjoyable. Thanks again

46%

Took a long time to get to room and room got robbed

Owner Comment (Hide)
We are sorry that you were robbed. We have security safes installed so that you can place your things in a safe when you are away from the hostel. Also, we have cameras, when a robbery occurs, we encourage you to report it to the front desk so we can look at our systems and discover the person who committed the theft. Please remember that our check-in time is at 2pm. If you arrive before this, you are welcome to leave your things with us and explore the city. Again, we are sorry about your stay.

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