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Los Amigos Hostel Reviews

Arenal 26, 4th floor left door, Madrid, Spain

Reviews & Ratings Explained

86%

Rating
226 Total Reviews
  • 84%Value For Money
  • 87%Security
  • 97%Location
  • 87%Staff
  • 81%Atmosphere
  • 84%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Very fun family-run business


66%

It was very loud. There is no air conditioning do we had to keep the window open.

  • 16th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thanks for your comment, but felt we naturally will spend heat for air conditioning, you made the reservation in a mixed dormitory room and every customer wants one thing and the establishment tries to please everyone, you called for the air conditioning and other clients said they had cold they take off, clearly in these cases can not satisfy everyone except those which are private rooms. The hostel has air conditioning in all rooms and in all public areas.

77%

Owners don't speak English, which makes things a little harder. Also, you have to pay to use the bathroom or store your luggages after check-out!

Owner Comment (Hide)
Thanks for your comment. As in all hotels, Hostel World after the check-out is done and can not be used rooms so if you want a room to shower you have to pay, the slogan is free for the day of departure but if you want to leave your bags more days to do a charge because we are taking care of your properties and if lost or damaged we will claim us so that has a cost.

100%

Nice and friendly staff, very clean, good beds, the only thing is that the bathroom is girls and boys together but for me that's fine.


97%

Great location central Madrid! Our room had a wonderful balcony overlooking the Main Street. The staff was very helpful and most importantly the beds we comfortable! Very easy metro access and when it was sunny we could walk just about anywhere we wanted! There was an amazing Mexican hole in the wall bar with tacos across the street. Loved our stay would recommend it and have!

  • 25th Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 25-30
  • (1 review)


77%

Nice and clean with a great kitchen. Staff weren't very helpful. Thought it was ridiculous to charge 5 euro for use of the washing machine!


91%

Really nice hostel, well placed if you like living close to action. The place has a very homely feel to it, which also means that this is not a party hostel, but the good location allows you ample of opportunities to take care of that. You have to pay for using computers and for renting padlocks which isnt the best, but apart from that tiny note there is no room for complaint.


89%

Location was excellent and staff was friendly. The place is small, but I would still recommend giving tours. The only problem I had was that there were issues with opening the door from reception, so I spent a long time waiting outside when I first arrived. As for the facilities, everything was nice but the common area behind reception is very small. I would recommend this hostel for those preferring hostels that are more tranquil, I only stayed one night but it didn't seem to be a party place.


60%

If you want a bed for a night then this place is fine, but I found it lacking in atmosphere and would shop around if staying in Madrid again.


86%

Location was really good- walked from Prado Museum to the hostel in around half an hour, the next day, arrived in the Palacio Real in just less than 10min, shopping all around the hostel... Staff was nice too. Just one thing- the common shower rooms look a bit old.


97%

We really enjoyed our stay with Los Amigos, very kind and helpful atmosphere and staff. Loved the kitchen and breakfast, nice rooms!


57%

We've been at the hostel and the first impression was good, but then we went to the room and saw that the window was broken, so we couldn't close it really. The showers/bathroom were kind of dirty and the floor was not clean (even not in the morning). Furthermore we expected a cool breakfast, as it was "included", but they control you how much you eat and after a slice of bread you aren't allowed to eat one more. I've never had an experience like that before...

  • 2nd Mar 2015
  • Novice Nomad
  • Anonymous
  • Greece
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Gracias por tu comentario, nos ayuda a mejorar pero como siempre nos damos cuanta que los comentario negativos son por despecho y sobre todo atentan a la verdad. Tu comentario se debe a que se te llamo la atencion en el desayuno y nos es como tu cuentas. despues de dos tazones de cereales un cafe, una taza de te y dos tostadas por personas el empleado le comunico que ya no le correspondia nada mas, creemos que por 11 euros que se pago por la estancia es un desayuno claramente suficiente.

86%

It was a good location

  • 27th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


94%

A very good hostel in all categories! Clean, safe, big lockers, one lamp per bed, nice common area, friendly staff, indisputably good location. Maybe the only thing to comment would be the reduced space in the showers to get dressed. Other than that it was great.


100%

Great Hostel, Very friendly staff!


91%

Great hostel to stay at centrally located in Madrid near Sol. You are walking distance to many main attractions in Madrid. Staff is helpful and friendly. The rooms are cleaned everyday. The bathrooms are shared but are pretty big.


60%

The Hostel is in the best location of Madrid but has too few bathrooms and they are not so clean, if it is full, will not have hot water for everyone.


86%

A very sound hostel. The location is excellen, very easy to find and close to lots of attractions.


77%

Great location, with very nice and friendly staff. The only improvement I wish they had were more outlets and curtains around the beds. It's definitely not a party hostel, but there's a nice and relaxed environment.


97%

Was only there for a night but it looked pretty cool


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