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Los Encuentros Hotel Reviews

7ª Avda Norte 62, Antigua, Guatemala

Reviews & Ratings Explained


173 Total Reviews
  • 85%Value For Money
  • 95%Security
  • 95%Location
  • 75%Staff
  • 90%Atmosphere
  • 90%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Loved everything about the stay except there was no hot water :(


My mom and I were planning to stay here for 4 nights, unfortunately after the first night we decided to cancel our reservation. The staff weren't very friendly, the beds were very uncomfortable (my mom had a huge back ache after one night), the showers were cold, and it was loud at night. So I approached the staff the next morning saying we'd like to change hotels because of these reasons and they said we would have to pay a $120 cancelation fee and were rather rude.


Thanks for making our stay in Guatemala so easy. You have been most helpful

  • 26th Oct 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 41+
  • (1 review)

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