Los Encuentros Hotel Reviews
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Loved everything about the stay except there was no hot water :(
My mom and I were planning to stay here for 4 nights, unfortunately after the first night we decided to cancel our reservation. The staff weren't very friendly, the beds were very uncomfortable (my mom had a huge back ache after one night), the showers were cold, and it was loud at night. So I approached the staff the next morning saying we'd like to change hotels because of these reasons and they said we would have to pay a $120 cancelation fee and were rather rude.
Thanks for making our stay in Guatemala so easy. You have been most helpful
- Novice Nomad
- New Zealand
- Female, 41+
- (1 review)