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Lotte - The Backpackers Reviews

Burgweg 3, Heidelberg, Germany

Reviews & Ratings Explained

96%

Rating
826 Total Reviews
  • 93%Value For Money
  • 95%Security
  • 98%Location
  • 99%Staff
  • 95%Atmosphere
  • 96%Cleanliness
  • 95%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Warm welcome by the receptionist...Lovely Carmen


100%

My second time staying here, and I would stay here again and again. Wonderful hostel, free tea, coffee and cereal, exceptionally clean kitchen and bathrooms, great location for sightseeing, lovely staff. They've won lots of awards- you can see why!


94%

I really enjoy the time spending my vacation here. Great location. Easy to go to The castle and The train station. Staff is so cozy and nice. Shared toilet and shower are perfect. It is so clean and comfortable. :)

  • 4th May 2015
  • Novice Nomad
  • Anonymous
  • Thailand
  • Male, 18-24
  • (1 review)


100%

The location is very nice which is close to most of the sites in the old town. The staff is very friendly and helpful. The rooms are clean and very cozy. Great place to stay!


100%

Such a cozy place! It was a great break from the more party-oriented hostels I'd been staying at throughout my backpacking trip. I was amazed at how pretty and well-decorated the place was. Carmen is friendly, helpful and really cool. Everyday she writes a suggestion on the chalkboard by the stairs for something new to do in Heidelberg. Free coffee & tea. Fully equipped kitchen for guests. Really loved the place and met some nice people. It's no wonder there were so many repeat customers.


97%

Really clean and cozy. The rooms are quite big. The host Carmen is really friendly and can give good tips about what to do in Heidelberg. A cereal breakfast is included and you're also free to take coffee of tea whenever you want to.

  • 17th Apr 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 31-40
  • (1 review)


100%

Staff were very helpful! Explaining all the relevant information about the town and also giving great advice on places to see and what to do. Very friendly environment, cannot beat the location also!


89%

Really nice hostel. Wery cosy (homestyle) common room and kitchen, great stuff. Only social life in hostel (no events organised by hostel) could be improved.


89%

The staff was generally very helpful and friendly, free basic breakfast in the morning and free lock and locker were nice, but no free towel. Cheap drinks were sold as well. Staff had good recommendations for the city as well.


89%

Good location and just 5min walk to the castle and the bridge! V convenience to everywhere! Not v stable wifi in the room but ok in the common room! Clean and nice room! But the bathroom and toilet are not enough for both shared by male and female! Nice staff!


100%

Best hostel ever. Carmen was an amazing hostel. Location is also excellent, its right next to the castle.


97%

The Lotte Backpackers hostel is the best one I've been to. It has an amazing atmosphere, extremely warm and friendly staff, great facilities, extremely comfortable rooms and the most beautiful common room. It's a great place to pass through, meet people or simply while away your time.


100%

I really enjoyed my time at Lotte's and would definitely recommend it to others. It was the perfect place to come back and relax after a day of sight-seeing and the staff was very friendly and helpful. It was in a great location and they had everything you could need to have a wonderful stay in Heidelberg.


100%

Over several years of traveling around Europe, this is one of the best hostels I've stayed at. The location was great in the old city center, there is a bus stop nearby that connects you to the train station, and it's close to the castle (There's a giant stairway by the hostel that goes up, or you can ride the Bergbahn up.) The price was reasonable, the hostel was clean, quiet, and cozy, and the staff were very nice.

  • 5th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


97%

Best hostel I have ever stayed in. A bit on the expensive side but worth every penny. It is more like a home than a hostel.


100%

Hands down the best hostel experience I've ever had! Fantastic staff members- always willing to give you a hand with anything, and a really homey feel. The free tea, coffee and cereal is a great addition, as is the girls only bathroom. The kitchen has everything you need, and is kept super clean! You can also do your washing for just two euros- great! Although theres no bar, the common area is really great and you can buy alcohol from reception if you want. Beautiful location too!


100%

An extremely helpful staff and friendly too. Was very thorough in walking me through the hostel and the town attraction with excellent recommendations. Would stay again should I return. A++


91%

Great place to stay, friendly staff and fantastic location beneath the castle. Generally clean with good and cosy facilities, the only gripe was that the shower temperature was quite variable. Very comfortable too!


100%

A really awesome place, the people staying there were awesome, so as the staff.


94%

Awesome place to stay, in the best place right near the castle!!! Friendly and accommodating staff really made the stay so much better. The common room was great and everyone was friendly. Breakfast was also good and the kitchen area fantastic with cute little trays and labels for everyones food. Only problem was patchy wifi but they did work hard to fix the problem. Bed was comfortable and atmosphere safe.


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