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Lotte - The Backpackers Reviews

Burgweg 3, Heidelberg, Germany

Reviews & Ratings Explained

96%

Rating
708 Total Reviews
  • 95%Value For Money
  • 94%Security
  • 98%Location
  • 99%Staff
  • 97%Atmosphere
  • 97%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

One of - if not THE nicest hostel I've ever been to.Former student dorm named after the owner "Lotte".Loved the common room with Lotte's old furniture, books&board games.No TV!Staff super friendly, great location.Cereal/granola/coffee/tea available all day. 2 bikes 4 rent (for free).Staff does the dishes for you.Nice big clean bathrooms.Only complaints: Wifi wasn't very strong (needed to get some work done, so that was a bit frustrating)& old building --> beautiful wooden floorboards but creaky!


100%

The most pleasant hostel I've ever stayed in. Not a party place, but the owner has put a lot of effort in to make Lotte feel home-y and happy. Location cannot be beat. Also, when I got sick and had to stay over for an extra day, room was found for me to stay and the owner was eager to help me in my recovery. Definitely worth staying here. I would have paid more, even.


100%

Loved our stay at Lotte! Carmen is so sweet and very helpful. Clean and comfortable. Beautiful location--just feet from the stairs that take you to the Heidelberg castle. It's not a party hostel if that's what you're looking for but we weren't so it was perfect. Stay here for sure!


89%

A lovely 'home from home' type hostel, right next to the path that that runs up to the beautiful Schloss. Staff were very helpful with local information and incredibly proactive in keeping the hostel clean and tidy. Though it's a small hostel, the room had plenty of space and good sized lockers.


100%

Really liked the general vibe and aesthetic here. Good location for exploring the town and totally delightful stay generally.


100%

Fantastic location, amazing staff, great and clean facilities.

  • 25th May 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


97%

The more charming hostel I've ever been... Location is perfect, in the hearth of the city, under the castle, people is very kind, and the double rooms are cozy and very well furnished... It's like to stay your home. BEAUTIFUL!

  • 25th May 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Mixed Group, 31-40
  • (1 review)


97%

Extremely friendly staff and one of the nicest lookinh hostels I ever stayed at - it's better decorated than my own home :D facilities are top notch and dishwasher is a nice bonus to the kitchen.


100%

Very friendly staff and a very pleasant stay. Hostel at the base of the mountain on the way to the castle, great location!


89%

Really like the nice and spacious rooms and the ladies only toilet. Grateful for the free breakfast cereals too!

  • 16th May 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • Female, 25-30
  • (1 review)


100%

여행 중 쵝오의 호스텔 후회하지 않을거에요


100%

Very friendly and helpful staff. Excellent location near shops, restaurants and the Castle.


100%

First of all, staff (her name is Barbarah, sorry not sure the spelling) is amazingly kind and lovely! It was my best hostel ever, I also luckly used a single bed. You can have cereals and milk(plus cocoa powder) anytime as well as teas. Laundry is only €2. There also is female bathroom on the second floor. I visited castle 4 times for a walk and get fresh. Wifi doesn't work well at the living room but in the room. Lotte is sweet! I highly recommend this hostel.


94%

Wi-fi not great but otherwise one of my favourite hostels so far. Lovely place, super staff, can hardly fault it.

Owner Comment (Hide)
Hi, yes, Wi-Fi. We´re still working on it. We changed our internet-provider and hope to offer better Wi-Fi soon.

100%

Great facilities, great location next to the castle, town square and main street. Awesome staff, super helpful and nice. Kind of cool that they're into being eco friendly. Highly recommend staying here, and use one of the bikes if you really want to explore the city (its free).


97%

Location is good with easy accces to the cable car station to the Castle and old town. Clean and comfortable with kitchen to cook. Highly recommended if visit Heidelburg.


89%

The dorm smell not good at first, we need to open the windows. Also, it will be better if they provide bed sheet. The staff are nice and helpful. The kitchen and common area are great. The kitchen provide all you need. There are some free corn flakes, milk, yogurt, coffee, tea, etc. for us.

Owner Comment (Hide)
Thanks for your review. Actually we do provide bed sheets. Some guests from other countries just get confused because we cover the mattress for them already and so they think there´s no sheet. But don´t worry! Everything´s fresh and clean!

97%

We stayed here for two nights and had a wonderful time! The location of the hostel was excellent and the staff was very helpful and kind. Everything was very clean as well. Great choice! Would definitely stay here again.


94%

Lovely house in old town, near the castel. Great location. Friendly staff. I love Heidelberg!


100%

This is the nicest hostel at which we have stayed. The general dorm rooms were relatively spacious - 6 beds to a room. The bathrooms were large and easily accomodated the number of guests. The hostel has a great location, just located one block off the Hauptstrasse and just downhill from the castle. The staff was very helpfull in recommending sights to take in. We had a great experience and would definitely recommend using this hostel.

  • 13th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


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