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Lotte - The Backpackers Reviews

Burgweg 3, Heidelberg, Germany

Reviews & Ratings Explained

95%

Rating
994 Total Reviews
  • 96%Value For Money
  • 93%Security
  • 98%Location
  • 97%Staff
  • 92%Atmosphere
  • 96%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Lovely hostel, the staff were extremely friendly and helpful! Free coffee, tea and cereal at any time. Nice little common room. The bathrooms looked newly renovated and were always clean. Great location! Close to the train, the castle and the main shopping area. Would definitely recommend this hostel.


86%

Second time in this hostel. The first one it was during summer and there was no problem, this one, being in October, it was cold. The woman's shower has a 2mm range in which you dont burn or freeze and in general, the bathroom and bedroom were too cold. Besides that, all good.


100%

I had a wonderful stay at Lotte. Such friendly people!


100%

The only thing is there isn't enough to bathrooms and shower was so cold


91%

Great place, nice staff, good location, and nice setup. I couldn't ask for much more.


97%

Staff was sweet and helpful and the location couldn't be beat!!


100%

The staff were lovely and really ready to help you with anything. So clean and cosy and the location is definitely the best as far as hostels go in Heidelberg.


94%

ReallReally good. Thanks Carmen!

  • 21st Sep 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 25-30
  • (1 review)


89%

Super homey vibe. Comfortable and cozy. Enjoyed cooking our meals nightly and loved the organization of the kitchen. The coffee maker was a dream. Super relaxed.


100%

Nice staff.

  • 13th Sep 2015
  • Novice Nomad
  • Anonymous
  • China
  • Female, 25-30
  • (1 review)


97%

Best location in Heidelberg with friendly staff willing to help out a weary traveler who arrived VERY late after a day of very little going right. Luckily this did!


100%

It was the best hostel that i have ever stayed in.


100%

A really nice, sweet hostel with friendly staff and a good location, literally in the centre of Heidelberg.


97%

Best hostel I had stayed! Familiar atmosphere, not too many people, comfy place. Everything was nice! WiFi was great and the staff personally show you the place. It doesn't have breakfast but you can eat cereals and coffee at anytime.


97%

Best hostel I have been into. You feel like at home.


97%

Great Staff and location (Next to the Heidelberg Castle). The facilities are good plus free wifi. Highly Recommended


100%

PERFECT! The staff are so friendly they make it feel like a home. The atmosphere makes it feel homely as well as there is a communal kitchen and lounge which you can cook in etc which was perfect. Bed was comfy and lockers were provided in room so no worries there. Staff were always cleaning and I don't think there was a major mess. It's a bit of a walk from the station but it's right next to everything you'd want to see in Heidelberg, location could only be better if it was in the castle!


100%

Hostel at its best! I felt home the moment I stepped in there. It was just like to visit a family member's home. Very welcoming and positive vibe at the reception, who helped with all her heart. Spotlessly clean and spacious rooms with the perfect location just in the middle of Old Town. Really good wifi and common room. Loved Heidelberg and this hostel. Will definitely be back!


86%

Amazing hostel! Comfortable beds, friendly staff and it had cereals, milk and coffee for free all day long! Also, the bathrooms were extremely good and tidy. The only downside was that it's not that much of a partying hostel (can be an upside, depending of what you like).


100%

The location is great, the hostel is very clean and their service is very good. I am very happy to stay there for a night.

  • 22nd Aug 2015
  • Novice Nomad
  • Anonymous
  • China
  • Male, 25-30
  • (1 review)


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