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Hanoi Hostel Reviews

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Loyalty Hotel in Hanoi, Vietnam

19 Hang Hanh, Hoan Kiem District

Reviews & Ratings

The following reviews were submitted by customers who booked on Hostelworld.com in the last 6 months.

They are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is.

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Our Trust Rating explained

We now classify our reviewers based on how well travelled they are.

  1. 1. Novice Nomad

    1-10 Reviews Added

  2. 2. Avid Traveller

    10-20 Reviews Added

  3. 3. Globetrotter

    20+ Reviews Added

Overall Rating: 91%From a total of 26 Reviews

91% 
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93% Customer Rating

Novice Nomad (1)

This place has an incredibly friendly service. Mr Ha who works the day shift was really helpful and always smiling when he saw us. The rooms were clean and the location is excellent. The one down point of this place is that there is construction going on both sides of the hotel. While the staff were accommodating in moving us to a new room, it\\\'s still noisy enough to wake you up in the morning. I would definitely stay here again though.

John, USA |   | 05th August 2008

90% Customer Rating

Novice Nomad (1)

All in all this is a good hotel to stay in. Staff are very helpful. The only problem is at the moment there are building sites both sides of the hotel so we woke to the sound of jack hammers every morning at 7 and this went on for most of the day.

derekocarroll5521, Ireland | Couple 25-30 | 30th July 2008

100% Customer Rating

Novice Nomad (1)

great little hotel located right in the heart of the old quarter. our room is rather small but has everything we need . very good aircon, beautiful bed, fresh towel and fruits provided daily.

jasongogek7915, Australia |   | 05th August 2008

76% Customer Rating

Novice Nomad (3)

Great place for a great price. Other than the two power failures, the stay was great. Nice room with AC, complimentary wine, fruit, and water in the room, and a great breakfast.

Jason, Canada | Couple 18-24 | 24th July 2008

96% Customer Rating

Novice Nomad (1)

The hotel is in a great location,just a block to the famous Hoan Kiem Lake. As this is a new hotel so all things in room are still fresh and comfy.good a/c , new sheets and towels. this place a good choice for the price.

devlinmichael1823, British Virgin Islands | Male 31-40 | 10th July 2008

100% Customer Rating

Novice Nomad (1)

So helpful and friendly staff , speak really good english. We will definitely stay here again next time.

paulgrace7509, Australia | Group 31-40 | 10th July 2008

86% Customer Rating

Novice Nomad (1)

A bit noisy, on both sides buildings under construction.

Siegfried, Germany | Male 41+ | 11th June 2008

100% Customer Rating

Novice Nomad (1)

Absolute fantastic value for money!

Rainer, Germany | Male 31-40 | 24th June 2008

96% Customer Rating

Novice Nomad (1)

A brilliant hotel for the price. Location is perfect, two minutes from the lake and surrounded by cafes/bars. Breakfast included with a fairly wide choice. The best feature is without doubt the friendly staff though. They can't do enough for you, taking a genuine interest in your plans while in the area without any kind of hard sell on tours they promote. That said the Halong Bay tour arranged here was brilliant.

johnbrimble4742, England | Male 25-30 | 21st June 2008

96% Customer Rating

Novice Nomad (3)

Smart clean rooms, comfortable beds, a great location and the nicest staff we have met anywhere in Vietnam. This place is great value for money, and also the only budget hotel I have ever stayed in that does breakfast to order included in the price!

Holly, Australia | Couple 25-30 | 19th June 2008


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