Lumiere Hostel Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Location is not conducive for travel and check out timings are vague. For example there is no one at the reception from 11 am to 2 pm. We reached at 12:30 pm . So we had to wait on the street till the doors opened.
It was a familiar hostel, good atmosphere, the room was nice but our locker was broken. There was a bathroom in each floor, with a bath and a toilet. The kitchen was nice, with a place to eat and all the material you may need. In the down floor, were reception was, there was a tv and chairs, nice to get on with the people in the hostel. The location was not so good. It's 10 minutes walking to the metro station, and then around 6 stops to the main city station.
The quilt smelled awful, disgusting, I couldn't use it. The bathroom was not cleaned daily, nor the kitchen. I think the common areas were maintained clean by us. The dish detergent was diluted with water, how can you wash the dishes properly like that? I would recommend to put some wipes in the kitchen so we can clean the counter. They require 10 euros deposit that will be returned to you the day of your check out. The personnel get in by 0700 so, if you have to leave earlier than that what?
The staff were very unfriendly and I did not enjoy my stay there at all.
Beds were very uncomfortable unless you enjoy springs digging Into your back, there was no toilet seat on the toilet yet a sign that asked males to lift the seat out of respect for the females and the shower head was broken which made it very difficult to shower but apart from a few poor facilities the staff were friendly and the security was good and the hostel is neat and clean.
The crew doesn't solve ny problem, I made a when I make my reservation, so I call them , talked with the owner. He told me that everything is ok, but when I arrived, they want that I pay 1 day more. So because of that, I get out, and left my deposit back, but for my surprise, they made a debit in my credit card by the nights. So buddies, if you want a peaceful staying, get away from these thieves.
Amazing and friendly staff. Perfect value for money.
I stayed in a four bed dorm. The experience was mediocre at best: nothing pleasing, but nothing truly off either. Pros: fast internet, not too expensive, clean and relatively close to the red metro line (so it's quick to get downtown). Cons: the room and general location was not appealing in any way, the mattress was uncomfortable, they charge for storing luggage, the neighborhood of the hostel itself has nothing to offer except a nice café next to the metro station, the locker was shoddy.
pretty average. Clean rooms, safe with front door locked and large lockers in room. Staff wasn't very helpful and the facilities frustrating: no free breakfast as advertised, no cutelery or napkins or cups in the kitchen and U constantly have to ask for them individually. Kitchen locked at night so no access to my snacks in fridge. Hostel closed from 11am to 2pm so had to wait outside upon arrival. Location quiet like the entire hostel but close to metro station. Blow dryer sucked. Bad beard day
Worst night's sleep I've had in years and an entirely unwelcoming armosphere. Had coils poking my back the whole night and was so cold. Unfortunately there's no one on staff after 11pm and the all warning signs on the door said I's be charged if I take linens from another bed. Also no security at all. The front door is often left unlocked and the "lockers" are shared cupboards with your dorm mates and don't lock anyway. Also there's extra charges for even basic things like using the hair dryer.
If given the chance, I would not return and stay here again. Location is less than ideal. The hostel is very clean and the wifi works well but facilities and staff are poor. There is only one main bathroom (although there is another downstairs by reception) that ran out of toilet paper every night I stayed. The guy working the desk didn't give me more when I asked. And although the check out time stated in the room was 1100a, was told to leave at 1040a the morning of departure. Disappointing.
We like the hostel because it was clean, calm and wifi was perfect. Just a little problem: check in and check out hours. We arrived milan at 8.00 pm and we waited until 14.00 for check in. Also our check out was at 10.00 but ve left milan at 20.30 pm.. We had to walk around with our luggages. Those were the only problem. Thanks.
- Novice Nomad
- All Female Group, 18-24
- (1 review)
The hostel wasn't in the center of the city. The only difficulty.
- Novice Nomad
- Female, 18-24
- (1 review)
This hostel is very good if you are going to stay in Milan, it's well connected with two metro station, Lotto and Amendola, just 10 minutes from the city center. 5 minutes walk from the hostel there is a big supermarket where you can buy your stuff to eat. There is also a small but nice kitchen whre you can cook your food and a big fridge. Staff is very kind and friendly. The hostel is very clean and rooms are big enough. Definitly a good choice ;)
Everything's great, staff are nice. Only insufficiency is that you have to wait for bathroom.
Staff was very poor - the girl from the staf wasn't really interested in the guests' desires. Breakfast was very poor. Very kitschy decor - too sweety... But, on the other hand, it was very clean. Pity that there is only one bathroom. Definitely not for backpacker-style people.