Via Nazionale, 7, 50123, Florence
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
-
1. Novice Nomad
1-10 Reviews Added
-
2. Avid Traveller
10-20 Reviews Added
-
3. Globetrotter
20+ Reviews Added
Overall Rating: 91%From a total of 299 Reviews
89%
92%
95%
94%
82%
94%
40% Customer Rating
Novice Nomad (5)
First of all- we got there and a sign outside said to go across the street to a 1-star hotel called Esther. We got upstairs and the women decided to have us stay there instead of staying at the Luna Rosa... the place we booked. I was very angry because we didn't get all of the amenities we had booked and hoped for... The room we were in was fine, but I was really upset that we weren't placed where we booked. First of all- we got there and a sign outside said to go across the street to a 1-star hotel called Esther. We got upstairs and the women decided to have us stay there instead of staying at the Luna Rosa... the place we booked. I was very angry because we didn't get all of the amenities we had booked and hoped for... The room we were in was fine, but I was really upset that we weren't placed where we booked. ...Close Read Owner Comments
Elizabeth, USA | Couple 18-24 | 23rd November 2009
73% Customer Rating
Novice Nomad (1)
maintain the heater regularly..maintain the heater regularly.....Close
tung00031009, Malaysia | | 22nd November 2009
86% Customer Rating
Novice Nomad (2)
Very nice place to stay. Had a computer, flat screen t.v, wifi and nice bathroom in a private single room. The staff were friendly and helpful. Feels more like a hotel room. They have a kitchen as well. The only minor problem is that since its close to the train station, it can slightly noisy if you are a light sleeper. otherwise, it was great.Very nice place to stay. Had a computer, flat screen t.v, wifi and nice bathroom in a private single room. The staff were friendly and helpful. Feels more like a hotel room. They have a kitchen as well. The only minor problem is that since its close to the train station, it can slightly noisy if you are a light sleeper. otherwise, it was great....Close
kishorepr49670, USA | Male 25-30 | 21st November 2009
93% Customer Rating
Novice Nomad (1)
Location was great. Also the value for money was very good with a large flat screen tv with sky and internet access in our room. I'd highly recommend it as a place to stay for someone who's not looking to break the bank!Location was great. Also the value for money was very good with a large flat screen tv with sky and internet access in our room. I'd highly recommend it as a place to stay for someone who's not looking to break the bank!...Close
podge961229, Ireland | Group 25-30 | 18th November 2009
90% Customer Rating
Novice Nomad (3)
The staff at this hostel were very helpful on arrival, recommending a good restaurant and travel tips. The room was clean and spacious. The internet access in our room, and flat screen tv with English speaking television stations (satellite) were well beyond our expectations (even as a seasoned traveller). In all, I found this excellent value for money and would return to the Luna Rossa if ever in Florence again.The staff at this hostel were very helpful on arrival, recommending a good restaurant and travel tips. The room was clean and spacious. The internet access in our room, and flat screen tv with English speaking television stations (satellite) were well beyond our expectations (even as a seasoned traveller). In all, I found this excellent value for money and would return to the Luna Rossa if ever in Florence again....Close
Ashley, Australia | | 13th November 2009
73% Customer Rating
Novice Nomad (6)
I stayed in another location across the street at Maison. It was a converted apartment. It was great. Very clean. I never saw anyone else staying there though.I stayed in another location across the street at Maison. It was a converted apartment. It was great. Very clean. I never saw anyone else staying there though....Close
Corydon79, USA | Male 25-30 | 13th November 2009
93% Customer Rating
Novice Nomad (4)
Very close to the train station. Itīs more than a hostel, very clean and nice rooms; the staff very helpfull with us; they washed our clothes for free :). Very close to the train station. Itīs more than a hostel, very clean and nice rooms; the staff very helpfull with us; they washed our clothes for free :). ...Close
mariomonte8090, Guatemala | | 11th November 2009
70% Customer Rating
Novice Nomad (1)
The rooms are very hot and we cannot adjust the temperature. When we open the window, it smells.The rooms are very hot and we cannot adjust the temperature. When we open the window, it smells....Close
Pletsch, Germany | Female 25-30 | 11th November 2009
90% Customer Rating
Novice Nomad (2)
This hostel was the cleanest and nicest that we have ever stayed in. Definitely recommend. This hostel was the cleanest and nicest that we have ever stayed in. Definitely recommend. ...Close
theobaldstephanie6371, USA | Group 18-24 | 06th November 2009
70% Customer Rating
Novice Nomad (2)
the staff were extremely friendly and very helpful, great breakky location tip (cheap/tasty), we did the day trip to tuscanny and was great day out (albeit the weather). the room we had was only just ok'ish, you couldnt control heating in own room, and shower was over the bathroom door, wetting entire room, with intermittent hot water, not great for guys or girls.the staff were extremely friendly and very helpful, great breakky location tip (cheap/tasty), we did the day trip to tuscanny and was great day out (albeit the weather). the room we had was only just ok'ish, you couldnt control heating in own room, and shower was over the bathroom door, wetting entire room, with intermittent hot water, not great for guys or girls....Close
Glen, Australia | Couple 25-30 | 05th November 2009