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MEININGER Berlin Alexanderplatz Reviews

Schönhauser Allee 19, Berlin, Germany

Reviews & Ratings Explained

82%

Rating
873 Total Reviews
  • 80%Value For Money
  • 83%Security
  • 86%Location
  • 81%Staff
  • 76%Atmosphere
  • 85%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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37%

Horrible & rude (female) staff - don't want to help just want to do the bare minimum. Rooms were fine but had no lockers Bar was expensive and no atmosphere They advertised FREE breakfast however it was 7€!! Location was okay, had to get a few train stops to get to the centre of town. Stayed in 2 meninger's and both times the staff were rude. - wouldn't stay there again.

Owner Comment (Hide)
Dear H., Thank you for your open words. We are very sorry for your bad experience with us and we would like to appologize for not being polite enough. We will speak with our staff about your case to make sure that in future no one should feel bad treated. We hope that you can accept our appology and maybe you would like to stay again in one of our houses. Kind regards, Your MEININGER reception

77%

Really great location, two stops from Alexanderplatz and underground right outside the front door of the hostel. We walked to Alexanderplatz everyday was very close. It was very clean, the staff cleaned our room daily. On arrival staff didnt really tell us anything about the hostels facilities or the area, they just gave us our hostel key. We were unlucky as there were two school groups staying in the hostel when we were there ages 15 -17 years. So we didnt get the normal hostel vibe.


83%

There was a strange and unpleasant cleaner The kitchen was way too hot

  • 16th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Male Group, 18-24
  • (1 review)


89%

Very well located.

Owner Comment (Hide)
Dear guest thank you for choosing MEININGER Berlin Alexanderplatz and for your short but significant review. We hope to welcome you again in one of our MEININGERS soon. Best wishes and kind regards Your MEININGER team

100%

So clean, spacious and the staff were so friendly! Right outside the train station, couldn't be more pleased.

Owner Comment (Hide)
Dear B., thank you for such an positive and friendly review. We hope to welcome you again soon. Best wishes and kind regards Your MEININGER team

91%

Good hostel. Would stay there again

Owner Comment (Hide)
Dear C., thank you for choosing MEIININGER and for your short but convincing review. Best wishes and kind regards Your MEININGER team

86%

Really nice hotel located right next to the underground station which takes you straight into town which is very convenient. The room was small for four people. There was a friendly atmosphere around the hotel which was nice and the staff were always helpful. Would stay here again.

Owner Comment (Hide)
Dear S., Thank you so much for your really nice review. We are very happy about your great stay and even more pleased that you want to return. We are looking forward to welcome you for your next trip in Berlin and wish you all the best! Your MEININGER reception team

77%

Meininger is more of a hotel than a hostel with branches in all major cities, this has its perks and flaws as it can be clean and tidy but can also have less of a communal feel. It was a good stay but it may be harder to meet fellow travellers. Other than that the staff was very helpful and the rooms are very secure.

Owner Comment (Hide)
Hello M., Thank you so much for your kind feedback! We are happy reading your friendly words and glad about your great stay with us. We are also looking forward to your next stay and wish you all the best! See you soon, Your MEININGER team

57%

Beds were very unstable and loud, rooms sweltering and only had the window to open with 6 people and no fan. Empty hand soap and shower gel in our room during our entire stay and showers turn off after 25 seconds. Kitchen was nice but once again no dish soap which is icky. Staff didn't really have good recommendations on what to do or see in Berlin, we used the map and free waking tour. TONS of kids on a school trip everyday at the hotel, very loud and took up common area. Overall Too expensive

Owner Comment (Hide)
Dear E., Thank you for your open words. we are sorry that we were not able to meet your expectations in anything. It is true that MEININGER combines hotel and hostel and our concept is to welcome all kind of guests from school groups to business travelers. For anything you might miss we always tell everyone to ask at the reception. Our hints for things to do or nightlife never can take care of all interests. Still, we would be happy to welcome you again. Your MEININGER team

77%

This hostel was in a very nice location. across the street from the metro. Served its purpose.

Owner Comment (Hide)
Dear F., thank you for your review. In fact our MEININGER Berlin Alexanderplatz is located on Schönhauser Alllee, only one and a half kilometers from Alexanderplatz. Kind regards Your MEININGER team

83%

More of a hotel than a hostel. Nice and clean with good facilities however a poor atmosphere. There was also a large group of school children staying here when I was here. Close to a supermarket and has a kitchen if you want to prepare your own food.

Owner Comment (Hide)
Dear M., Thank you for your feedback. We are glad that you have had good stay with us and we would be pleased to welcome you again! Thanks for your kind words and hope to see you soon. Your MEININGER team

94%

I will recommend this hostel to my friends and relatives who will plan to stay in Berlin for few days in future :) i liked this hostel much much better than any other :)

  • 5th Jun 2015
  • Novice Nomad
  • Anonymous
  • India
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey H., Thank you so much! Is was pleasure reading your feedback and we are so happy knowing you as a satisfied guest! We are looking forward to your friends and family members to visit and wish you all the best! Your MEININGER team

94%

Hi! The staff where incredibly helpful, informative and welcoming! We loved the size, style and location of the hostel as well as it's facilities! The only minor thing was our room was too warm but that's it.

  • 15th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Dear V., thank you very much for your positive review. Since your stay at our MEININGER Berlin Alexanderplatz was pleasant, we hope to welcome you again someday. Best wishes and kind regards, your MEININGER team

94%

It is a very good place. Nice location, very clear.

  • 3rd May 2015
  • Novice Nomad
  • Anonymous
  • Serbia
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Dear J., thank you for staying with MEININGER Hotel Berlin Alexanderplatz. We hope to welcome you again someday. Kind regards, Your MEININGER team

86%

The hostel was amazing. I had a really bad experience because one other person in the 6 dorm smelled really bad ! Me and others asked to change and the staff was really helpful and made the change possible.!!

Owner Comment (Hide)
Dear I., thank you very much for choosing MEININGER Berlin Alexanderplatz and for taking your time to write a review. We are happy to hear that we could resolve the difficulty and therefore brighten up your time in Berlin. Best wishes and kind regards, Your MEININGER team

94%

We stayed twice at Meininger. Both time very enjoyable, Barbara and Ingo Guhr

  • 17th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 41+
  • (1 review)

Owner Comment (Hide)
Dear B. and I., thank you for your positive review. We are happy that you had a pleasant stay at our MEININGER Hotel Berlin Alexanderplatz and hope to welcome you again. Kind regards, Your MEININGER team

74%

It was good to stay but some people were really noisy next to our room though I couldn't sleep very well...

  • 15th Apr 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for staying with us and for your feedback. We are sorry that your neighbors were noisy. Hopefully you told our staff about that. We try to keep the house as quiet as possible during the night. Hopefully, your stay was nice anyways and we would be happy to welcome you again. Kind regards. Your MEININGER team

80%

Very nice private room. Bad noise insulation. Breakfast slightly expensive. Guest kitchen in a terrible basement bunker with no daylight or natural venting, and a lack of basic knives and detergent.

Owner Comment (Hide)
Thank you for staying with us and for your open words. Your honesty will help us to increase our service and equipment. We are glad, that you liked your room. It is a pity that you did not like our guest kitchen. We rather used the upper floors for our guest rooms and our additional facilities were placed in the basement. For the future we will take care of a better equipped guest kitchen. We wish you all the best. Your MEININGER reception

80%

Very nice hostel, with bar and free wifi, luggage room, located on a U-bahn station in a nice area. The only problem is that i did not have the towel in the room , since when i entered in the 6-people dorm there were a few beds already occupied the night before and the cleaning lady probably did not check exactly which linen and towels had to change. Probably it will be needed to check better the occupation of each room nd each bed in order to prevent disorder and problems for new arrivals

Owner Comment (Hide)
Dear V., Thank you for your review and voting. We need to tell you that a booking for a dormitory does not include a towel. Those are available at the reception for a deposit of 5 EURO and a daily rate for 1 EURO. We still hope that you had a good stay with us and ope to welcome you again! Yours, MEININGER reception

86%

Nice stay. A U-bahn next to it which makes easy to go to the city. Kind of near of Alexanderplatz. The staff ultra lovely and helpful. Nice rooms, more than a hotel than a party hostel, but I do not have any complaints. Very welcome to return again here.

Owner Comment (Hide)
Thank you so much for your kind feedback. We are very happy reading your comment. Nothing to complain is one of the best compliment you can send us! We wish you all the best and hope to welcome you again in one of our MEININGERs. Your MEININGER team



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