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MEININGER London Hyde Park Reviews

at Baden Powell House, 65-67 Queen's Gate, London, England

Reviews & Ratings Explained

85%

Rating
2390 Total Reviews
  • 85%Value For Money
  • 89%Security
  • 93%Location
  • 85%Staff
  • 79%Atmosphere
  • 85%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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66%

Customer service is terrible and site has glitches. Ended up having to pay for a full extra night due to a problem with the booking website. When asking for a refund was responded to rudely and was not offered any compensation. A nice hostel but will never be booking with this company again.

  • 14th Aug 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Guest, thanks for you review and feedback. this is something we will look into because these are quite important things you share with us. we still hope you have enjoyed your stay with us and would really like to welcome you back again to exceed your expectations! all the best, Your Meininger Team.

80%

This was a nice hostel in a great location. Staff were really helpful with everything. Only downside was one of the showers in our room, the drain wouldn't drain properly so if you had a shower for more than 3mins then the shower would potentially over flow and this wasn't fixed after I had reported it. Other than that it was great

Owner Comment (Hide)
Dear Guest, thank you for choosing Meininger Hotel Hyde Park and for your review. we apologize for the inconvenience with the shower. we hope to welcome you soon back in our hotel and exceed your previous stay! Your Meininger team.

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