MSA Green Garden Hostel

Cancellation Policy

This property has a 1 day cancellation policy.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

All payments are due to exchange regulations only allowed in IDR (Indonesian Rupiah). All payments to be settled on arrival in cash only. Unfortunately we do not have credit card facilities. All rooms are equipped for the number of people related to the number of beds. The arrival time you have indicated in your booking is the approx. time we expect you. If your arrival time changes considerably please notify us by email, sms or phone. We consider a booking a no-show if you don't check in at least 6 hours after your indicated arrival time or with late arrivals at midnight, at which time we will make the room available for other guests. In the rare event that guests arrive after midnight by taxi, they need to report to the security at the entrance of the residential Green Garden and proceed on foot to the hostel (50 meters), as cars are not allowed in the area after midnight. You can call us before or have the security call us so we can assist you with your luggage. Extended international breakfast available for Rp. 35.000 pp. With minimum 3 day stay: Free airport or train pick-up between 7 am and 7 pm, provided our car is available and you let us know your arrival details at your earliest convenience. If you don't use the pick up service it cannot be exchanged for drop-off transfer. Outside of these hours and when our car is on tour, we can assist you in free taxi arrangements to get to us. With a stay less then 3 days, we can also pick you up for a small fee. Free laundry service, provided you give us your laundry on the day of arrival, as we need minimum 24 hours to get it done for you. If you stay a longer period you can submit your laundry every 3 days for free cleaning and ironing; Free bicycle rental using our available Vista City Bikes: if there are more guests than bicycles we will organize a rotation schedule.