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Mad4you Hostel Reviews

Calle Costanilla de San Vicente, 4, Madrid, Spain

Reviews & Ratings Explained

88%

Rating
766 Total Reviews
  • 89%Value For Money
  • 87%Security
  • 88%Location
  • 92%Staff
  • 85%Atmosphere
  • 89%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Really nice hostel, good staff and location. It would be better if cheaper but at leats breakfast is included.

Owner Comment (Hide)
Dear Carlos, Thank you so much for your review. We are very happy to hear that you enjoyed the Hostel and liked our location and staff. We wish you will come back soon for a visit! Kindest regards from the whole team :)

97%

Awesome vibe, felt super comfortable. The staff were lovely! Highly recommend.

  • 21st Jan 2016
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear guest!! Thank you so much for your review, we really appreciate it. It's always really important for us that our guest feel great while staying at Mad4You. We hope to see you again soon ! Cheers from the whole time ;)

89%

Highly recommended

  • 21st Jan 2016
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Guest, thank you so much for taking the time to write this commentary! We are glad you enjoyed your stay with us and we look forward to have you as our guest in the future! Kindest regards from the whole team :)

71%

The rooms were pretty chilly, this hostel would be better in warmer weather with the open courtyard. Also since the wifi does not work in the rooms, best reception was outside. Room door was left open by either cleaning staff, or others =little sketchy. Rooms were clean though, kitchen was nice and big for making meals. Beds in rooms were low if on bottom bunk. Common room was taken over by 1 man for 5 days - he never left the tv and was mad when we were in there.

Owner Comment (Hide)
Dear Guest thank you so much for leaving a review! First of all we are sorry to hear that your room was a bit cold during your stay, we do have heaters in each room and plenty of extra blankets available at receoption, for next time! We doubt the room door was left open by the cleaning staff, as they are instructed not to do so, must have been some other guest small inattention:) We are glad you liked the kitchen but we are surprised to hear that someone took over the tv room during your stay, you should have told one of our receptionist as the tv room is clearly a hang out spot for everybody! We really hope you could come back and visit us on your next trip to Madrid! Cheers from the whole team at Mad4You!

100%

This hostel is very good. The staff is also very nice and kind. The breakfast is veery tasty and its very clean all the estructure.

Owner Comment (Hide)
Dear Guest, Thank you for taking the time to write a review, we really appreciate it. It makes us very happy to read that you enjoyed your stay with us. We hope you come back for a visit soon! Greetings from the team at Mad4You Hostel.

80%

Overall, the stay was great. . Very friendly and helpful staff. Great value for money. Thanks!

  • 13th Jan 2016
  • Novice Nomad
  • Anonymous
  • Bangladesh
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Guest, Thank you for rating Mad4You Hostel. It is great to read that your stay with us was so positive and that you found our staff members helpful, we will let them know about your comment. We hope you come back to Madrid soon! Greetings from the team.

91%

Just a bit of a walk from the station

  • 3rd Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Guest Thank you for your comment! If you mean from Atocha train station yes, it is a bit of a walk but you could take the metro from there to Tribunal, which is just 3 minutes walk from the Hostel. We are also very close to the Noviciado and San Bernardo metro stations! We hope you will come back soon for a visit! Cheers from the team :)

91%

Well run Hostel situated in a great location! (Malasaña). Clean and a good breakfast is included. The staff is cheerful and very accommodating. Special mention to Marta who helps us with everything and made our visit to Madrid unforgettable!

Owner Comment (Hide)
Dear guest, thank you so much for leaving a review. It makes us extremely glad to hear that you enjoyed our Hostel, its services and our Staff. We will definitely let Marta know about your nice comment about her. We wish you will come back soon for a visit on your next trip to Madrid! Cheers from the team!

97%

Perfect Hostel, couldn´t choose better. very well located, breakfest included. simple and very good. love it.

Owner Comment (Hide)
Dear Guest, thank you so much for leaving a review! We are so glad that you liked the Hostel, the location and our free breakfast! We look forward to welcoming you soon on your next visit to Madrid! Cheers from the team :)

80%

The bed sheet was too thin for December and the heat of the shower was very intermittent

Owner Comment (Hide)
Dear Guest, Thank you so much for leaving a review. We are sorry to hear that you were a bit cold in your room, but we actually have a heather in every room that can be switched on by the clients and plenty of extra blankets available at reception! We will our maintenance team know about the hot water in your room, and we hope to have you again as or guest. Kind regards from the team :)

83%

To be honest, I was really mad in the first two days, my roommates (Three guys) brought girls back at mid-night, (the girls weren't guests of the hostel) they made noises and woke me up, I was really upset about that, so I gave a poor to the security. Except the first two nights, I was really enjoying the time I spent there, the receptionists are great, very kind, very helpful, also the employees are great, they always said Hi to me with smiling! Good hostel!

Owner Comment (Hide)
Dear Guest, Thank you for taking the time to write a review, we really appreciate it. It makes us very sad to read about your roommates, we ask all guests who we don´t recognise to show us their room key and give their name in front desk. We will look into it and try to find out what happened. We also have camaras installed in all the common areas and a team member in front desk 24 hours to guarantee our guests safety. We hope to see you again soon! Greetings from the team.

74%

The bunks could stand to be a bit taller. No one on the bottom bunk can sit up all the way without hitting their head. Seems like a silly issue to have. WiFi connection was great. Although the room seemed mostly clean, I did find a bug in my bed and when I googled it, it looked a lot like a bed bug.

Owner Comment (Hide)
Dear Guest, Thank you for taking the time to write a review, we really appreciate it. Our maintenence team clean all the rooms and common areas every day, we also have an external company that comes regularly to check for bed bugs and prevent their appearance. We hope to see you again soon. Greetings from the team at Mad4You Hostel.

89%

I liked this hostel. The free breakfast was great. Staff was friendly and helpful. Pretty good location walking distance to everything. The only downside was there were some drunk/obnoxious/inconsiderate people staying in the room, but of course, that's not the hostel's fault

Owner Comment (Hide)
Dear Guest, Thank you so much for this nice review! We are glad that you liked our staff, the location and that you enjoyed our brekfast. On the other side, we are sorry to hear that some guests might have disturbed your stay, we always invite our guests to be respectful and quiet especially at night. We really hope you will come back for a visit! Cheers from the team :)

94%

very friendly and helpful staff;Will certainly recommend for others.

Owner Comment (Hide)
Dear Guest, Thank you for taking the time to write a review, we really appreciate it. It makes us very happy that you enjoyed your stay with us and liked our guest service. We hope you come back for a visit soon. Greetings from the team at Mad4You Hostel :)

77%

Clean, spacious, large hostel. The kitchen is great. I walked to all the main sites and more from here so the location is good.

Owner Comment (Hide)
Dear Guest, Thank you for your rating, we really appreciate it. It makes us very happy to read that you liked Mad4You Hostel´s facilities and location. We hope you come back for a visit soon! Greetings from the team :)

100%

Only stayed here for a couple of hours overnight while on my way to Sevilla but it was nice, clean, and staff were helpful.

Owner Comment (Hide)
Dear Guest, Thank you so much for leaving a review! We are glad that you enjoyed your time at Mad4You, we hope that next time you can stay longer :) Cheers from the whole team!

94%

Most of people I met there were students and temporary workers, so the atmosphere there is not like others hostels. Some people will not even say 'good morning' to you while some other will talk enthusiasticaly. I was able to hang with nice people there. Anyhow, I do recommend this hostel. The breakfast is very good, as well as the facilities.

Owner Comment (Hide)
Dear Guest, Thank you for writing a comment of Mad4You Hostel. It is great to read that you liked our facilities and breakfast, we have been working very hard to make improvements. Regarding the atmosphere, we work with MadRide which is a company that organises free walking tours, flamenco, pubcraws and other activities where you can meet other travellers next time you come for a visit. Greetings from the team at Mad4You Hostel :)

89%

Staff was great and helpful, everything was very clean, breakfast had many options, and the location is a very cool area

Owner Comment (Hide)
Dear Guest, Thank you for your rating, we really appreciate it. It is amazing to read that you enjoyed your stay at Mad4You Hostel and our location, amongst other things. We hope you come back for a visit again soon :) Greetings from the team at Mad4You Hostel.

86%

Well run hostel but a little bit distant between the staff and the guests and between guests

Owner Comment (Hide)
Dear Guest thank you so much for taking the time to write this review. We are glad to know that you had a good experience with us but we are sorry to hear that you felt like that was distance between you and the staff: our guests always come first and we try to get to know and please each one of them :) We hope you can come back and visit us again in the near future! Greetings from the team!

86%

Nice hostel, easy to walk around the city from there. Metro station less than 5 minutes walk from the hostel. The atmosphere is not as expected - not a lot of traveller when we where there, mostly groups. Very clean and staff was helpful.

Owner Comment (Hide)
Dear Guest, Thank you for rating Mad4You Hostel. It makes us ver happy to read that you liked our location and service. Regarding the atmosphere, we work with MadRide, which is a free walking tour company that organises all kinds of tours, flamenco, drinking games, pubcrawls and other activities. We hope you can try some of them on your next visit. We hope to see you again soon! Greetings from the team.

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