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Maison Reviews

Via Cavour 15, Florence, Italy

Reviews & Ratings Explained


272 Total Reviews
  • 76%Value For Money
  • 68%Security
  • 95%Location
  • 73%Staff
  • 67%Atmosphere
  • 69%Cleanliness
  • 68%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This hostel is right in the middle of Florence, down the road from the Duomo and everything else. A 10 minute walk from the train station which was great. Yuri was really nice and friendly at reception and gave us a great explanation of the best places to go, see and eat. The wifi always worked in the rooms and everything was always clean. Would definitely recommend. Thank you!


Really enjoyed our stay and the guy at reception was really helpful, downside is there are heaps of stairs to climb which was really difficult with our backpacks. But the location is great, right in the centre!


The best part about this hostel was the location; right next to the duomo, we could easily walk anywhere from it. Great price too; you really can't find anything so centrally located for such a low price. The hostel itself was pretty dingy; also not the greatest feeling of security- our door didn't even have a door knob on it. My biggest problem with this hostel was how infrequently I saw the staff. They didn't seem to have a consistent schedule. Overall, pretty good experience


The room looked like a slum, no air-con may be expected with such budget price hostel but one old fan for the whole room? Really? We had to wait for hours for somebody to appear at reception upon arrival.


The only unsafe hostel experience I've ever had! Rented room with 3 beds, but for only two people. Woke up in the middle of the night to find the other bed filled and assumed they had rented my unused bed. Went down in the morning to get a refund for that bed and the one dazed staff member was incredulous because they didn't rent the bed. It was actually a hobo that had snuck into the hostel! Nothing was stolen but could have ended much worse than it did. Install auto lock/close doors!


The location is absolutely spot on, so close to the duomo and some of the other sights and sounds of Florence, the staff are amicable but not always there, every day there would be at least one group of people who had to wait for quite some time. they desperately need more bathrooms, there were only two sets, and waiting for a shower would take forever. It's not the best place to be in the world but if you're only staying for a short time then it would be bearable.


Good location, nice staff, no lockers, WiFi didn't work most of the time, small filigree beds


I don´t think it was Yuri´s fault, but we were told that all bars have happy hour from 6:30 to 8:30 to pay for the drink and have like buffet food for free... so we went to the bar at the corner of the hostel, we ate and drank, and when the check came the charged us everything! (so was a lot of money)... so yes, maybe next time would be good to mention the specific names of those which have that happy hour... A part from that, all-right

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