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Makako Chill Out Hostel Reviews

Calle Quero # 9 54, Cartagena, Colombia

Reviews & Ratings Explained


987 Total Reviews
  • 75%Value For Money
  • 81%Security
  • 92%Location
  • 85%Staff
  • 77%Atmosphere
  • 73%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Really friendly staff very welcoming and good location in the old city for a good price. We stayed in the 10 bed dorm and that was quite small, our bunk was right in the way of the toilet and the overall atmosphere of the hostel wasn't as good as their sister hostel The chillhouse; which is just down the road for the same price and with the same fantastic staff, but with slightly better dorms and vibe.


Lovely and helpful staff! Free colombian coffee was tasty :) good locación.


I had a great time at Makako. As a female traveller i feel very safe and spoiled in here. Lenis and the crew of girls were the nicest staff ever, the location is exelent and they do their best to give you the right information about the city and surrounding areas to visit. Handsome owner by the way. Hahaha!


We had a great experience here . Very good athmosphere . the location the cleanliness and the staff were excelent. The hostel is nearby the most important and historic places and surrounded by bars , restaurants and supermarkets. Nice place highly recomended.


Nice chilled out hostel with friendly staff and great location


Really one of the best places i´ve been in south america. i´ve been here for 10 days now . The cleanliness . how kind te staff is , the location , the sourrounding areas, the price and how warm and safe this place is makes it a confy home away from home. So it is UNFAIR that because an energy problem some houses in the area had ONE NIGHT (which was not their fault, out of their hands . A situation that could happen anywhere) People can complain about this hostel. and this. beautiful staff


I stayed here in 3 trips through Cartagena and each time the staff were so warm and welcoming. I would definitely come back again.


We (along with many other guests) had terrible experience here. There was no electricity for 2 days and the rooms were designed with no ventilation. Nobody could sleep in that extreme heat and everybody was upset in the morning. The staff did their best to help us but they can't do anything a since the owner has all the control but she was not responsive to trouble shoot the problems. We couldn't cancel, they couldn't refund our money, and it's impossible to stay in that heat. Not recommended!


very friendly staff (but communication in english is difficult), only 3 toilets for the whole hostel, very warm and humid because the air condition wasn't working very well. I


Nice Quiet and relaxing hostel. Ideal location, felt very safe there. Owner is nicest person ever.


A great spot within the walled city. Not much English is spoken by the staff if that's a necessity for you!


The staff here are very warm and welcoming and are always up for a chat, as long as your Spanish is up to par. Rooms were quite basic as you would expect for a low cost hostel. Lockers were available and in sight of the reception desk. Location was perfect within the walled city! Plus free coffee in the morning.


Nice relaxing place, the best staff and really clean. Location is the best in the middle of the old town surrounded by colonial houses and beautiful balconies next to supermarrkets , restaurants bars etc. Home away from home


Great staff


Very relaxed place with friendly staff who are always happy to help and offer suggestions of what to do in Cartagena.


Brilliant hostel. Staff were incredibly friendly and made sure you had the best stay. Location is perfect and although you don't get breakfast the lovely lady makes you a cracking cup of coffee in the morning :)


I has a double private room. The door lock seemed to break at any moment. The bathroom, to be shared is quite old and I missed some staff were to put your clothes when you go to have a shower. For a dorm price maybe is ok but the privete ones are expensive for that.


The staff was amazing, superfriendly and very welcomming, really can recommend the hostel. superclose to the centre and great atmosphere...the only little thing: matress in the room needs to be changed it was extremly soft


As the name suggests, this really is a place to chill out. Loved the staff, got a huge hug when I left! Sometimes a bit of a weird smell and the second time we stayed here the air conditioner leaked onto one of the bunks all night and nothing was done to fix it, but I really enjoyed relaxing here a couple of days


Staff don't speak English so that can be tough but otherwise the location is good. Close to most things. Gets really hot in the hostel but air con in the rooms at night make it bearable

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