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Makuto Backpackers Hostel Reviews

Calle de la Tiña 18, Granada, Spain

Reviews & Ratings Explained

89%

Rating
1692 Total Reviews
  • 85%Value For Money
  • 89%Security
  • 91%Location
  • 93%Staff
  • 92%Atmosphere
  • 88%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

It was cold while we were there, I bet this place is fantastic in the warmer months!


77%

This hostel had a good location, easy to walk to the Arab markets below or to the Albaycin nearby. I thankfully had a bed closer to the ground but many of the rooms had beds built on top of each other so that a person may have to climb a ladder almost to the ceiling to reach their bed. I like that they offer a free walking tour everyday at 5pm. As for facilities, the bathroom had a limited amount of showers and toilets, and there were no hooks in the rooms so it made it difficult to hang stuff.

Owner Comment (Hide)
Thanks for your comments and choosing Makuto Hostel to stay in Granada. We are glad that you liked our daily free walking tour through Albaicin and Sacromonte. We work hard to be as friendly and competitively priced as we can with a location, in the heart of the Albaicin, that is unbeatable. We have taken into consideration your suggestion about more hooks in the rooms and have placed extra ones. Best from all Makuto Guesthouse Team :)

51%

worst wifi in spain

Owner Comment (Hide)
Sorry your experience at Makuto was not what you expected, I think you were looking for a party hostel an we like party but we also have a big respect for other guest rest. We have installed a brand new powerful router to overcome past Wifi problems since we know how important is to have a reliable Internet connection while traveling. With a 20 Mb connection we enjoy a super fast response right now. Wish you happy travels :)

74%

We paid for an 8bed dorm and had 10 people in it. The beds were so high it was difficult to get in and out of especially with the wooden slats across the roof. There was a lot of noise on night about 5am, people in the showers speaking very loudly. There was not enough room in the rooms for everyone luggage and the lockers are too small to store main luggage. The staff however were great(Alain and Alejandra?! In particular). The bar was a little pricy, but created a nice atmosphere at night.

  • 3rd Dec 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


89%

Stayed 3 Nights. Enjoyed my stay. Amazing location in the Albaicin area. Good rooms with great kitchen and bathroom facilities. Wifi is poor - connection is extremely variable and dropouts are frequent. Very little atmosphere while I stayed there. There were more volunteer staff than patrons staying at the hostel (it was midweek low season) and the staff interact with each other mostly. Front desk staff are lovely and helpful.


89%

Great hostel, very well ran! lots of steep hills though! but worth it for the location and views!


74%

This hostel was OK. It is kinda off the beaten path. If you don't mind walking with all your luggage up a huge hill with cobblestone. The other option is to taxi there which is a little better but another cost! It's about a 20 minute walk to the center and directions were not very clear on how to get there. I will say, the staff was exceptional and very friendly! There were also tons of travellers to meet here. But the rooms were definitely "different". Just be careful, that's all.

Owner Comment (Hide)
Thank you for the time you have taken to write your review. Thank you for you for your kind words about our staff. To get to the hostel, for the first time, you can either walk from Plaza Nueva (10 min) or take a minibus that drops you 50 meter from the hostel. No need to take a taxi. Sorry directions were not clear for you. We are in Granada's old quarter and streets are as magic as labyrinthine. We provide our guest with a detailed free map :) All the best from all Makuto Guesthouse Team

97%

Staff is beyond great. Location is good. Granada is small. Everything can be explored on foot. Breakfast is ok. Atmosphere is great. Chill lounge and common areas are perfect to meet the other travelers. Cheap option for dinner in the hostel too. Very clean. Only small problem is the wi-fi, which is often on and off, and not working well in the rooms. But it works well in the common areas. So I would definitely visit again.

Owner Comment (Hide)
Thanks for your review of Makuto Guesthouse Backpackers Hostel!. We take reviews of all our hostels very seriously. I am extremely please that people are recommending us and that we are getting guests due to good word of mouth. As travelers ourselves we know how important is to find a place with friendly people that cares. We try very hard to give each guest great customer service. Thanks again for your review and happy travels. We hope to see you again.

91%

Overall, it's a good vibe being here. Staff were very friendly and helpful, great location, and great outdoor common area and tree house. I came during the winter, so it was chilly in the room I was staying in. Also would suggest using outdoor heat lamps for the outside common area - as it's the area where everyone likes to sit and have breakfast and/or dinner. The wifi is terrible. It kept going in and out and in my room there was nothing. Finally, the laundry dryer was broken.


94%

Such a nice Hostel with relaxed atmosphere. Having a beer and talk in the garden or just relax in the tree house or in one of the hammoks. Its located in the old arabic district of Granada and you can reach everything by foot. We really enjoyed our stay!

  • 22nd Nov 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 18-24
  • (1 review)


94%

This hostel was great! The staff were very welcoming and knowledgeable and the atmosphere was very cool. The dinner was delicious and the hammocks were fun to relax in. My only problem was that I was in a room with only a partial wall so I was woken up several times throughout the night when people came into the hostel but this would not be a big problem for heavy sleepers. I definitely recommend makuto!


60%

Ridiculous amount of beds packed into 1 room.. 7 beds (in 2 bunks) in very small room with no space for bags etc, lockers on floor below. Showers impossible to shower without getting clothes/towel wet. Staff friendly, location good, only recommend to young travelers in groups who don't need space.


80%

Syrmo on reception was great - I was in a room by myself one night and she came to let me know some people were headed out for drinks if I wanted to join and on my last morning she came to make sure I was awake otherwise I would miss the bus to the airport which was very nice of her considering most hostels don't care what their guests are up to, let alone remember their travel plans! Would definitely recommend here! - not just for Syrmo but for the cool setup they have there!


94%

BEST. HOSTEL. EVER!!!! I saw the pictures of the hammocks, and I was hooked. It's a beautiful hostel, and the outdoor area provides an awesome place to meet people. The walking tour was so much fun, and the staff were some of the friendliest people I've ever met.


91%

It's a very funky place with an amazing layout, not too far from the city centre and walking distance from the Alhambra.


97%

Wonderful atmosphere, staffed by very friendly people. Nel (good luck in public health, you'll be great!) gave an awesome walking tour taking us around places near the hostel and up into the caves for some amazing views and meeting some very cool people. Location is a little hard to find, directions are good if you follow them EXACTLY, pay very close attention to the buildings you're walking by. WiFi is good in common area, beds were clean, free toast and coffee in the morning was awesome.

  • 1st Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
What a great review, thank you very much we really appreciate it. I am very happy that you have had such a great time. I am glad that you found our staff very friendly and helpful. We work hard to be as friendly and competitively priced as we can with a location, in the heart of the Albaicin, that is unbeatable. I hope you also had time to enjoy some of our free activities like our free walking tour, movie nights, mojito´s happy hour party, guitars, games,... Thanks again for spreading the word

89%

Staff brilliant extremely helpful. The is good the in hostel very pleasant; particularly solo travellers. The showers toilets very , although could potentially crowded the is full. Not able being into hostel a of a downer.

  • 1st Nov 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)


66%

Push showers that last 30 seconds, the lights also cut out. The lockers are outside the rooms and if you leave your luggage after checking out it's just in the locker room so no security. Only certain beds have power outlets and they can be bunks four high. The rooms are clean and spacious though. The staff were helpful but kept saying they were taking people out each night and never did. Can't bring your own alcohol and meals were expensive there. Rooms have codes rather than keys.

Owner Comment (Hide)
Dear guest, sorry to read your review. We are doing our best to satisfy all our guests. If you had told us that you needed a locker till you left we would have given it to you. As for the staff, I am so sorry you missed our company on Saturday night, more than 15 people went out after midnight. Where were you?? Also, I don't think that 8 euros is expensive for a generous dish of homemade paella with a glass of sangría. Hope you come back one day and come out with us:) Nice travels always!!

100%

Absolutely the best hostel ever! We booked for three nights and stayed 6, couldn't leave. The staff are so great, best atmosphere, met heaps of cool people, its in the best area in granada too! I can't wait to come back and visit!


100%

One of the best vibes of any hostel I have been to. Love the tree house with the hammock setup below the treehouse. WiFi wasn't great but who needs it in a city like Grenada. Great location, definitely walkable to Alhambra. Huge shout out to the staff especially Alejandra, Kevin and Nell for making this such a great experience. Also, very unorthodox but extremely enjoyable walking tour done by the hostel...highly recommend


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