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Mama's Home Reviews

Calle Orion s-n Entre Venus y Sol Oriente, Tulum, Mexico

Reviews & Ratings Explained

94%

Rating
372 Total Reviews
  • 95%Value For Money
  • 94%Security
  • 91%Location
  • 97%Staff
  • 97%Atmosphere
  • 90%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

We had the best time during our week at Mama's Home. From the minute we arrived Jose and the team made us feel right at home and we really loved the vibe of the hostel. They organised a Pina Colada night, Movie night, Tequila tasting, Paella night and a great group trip to a local lagoon. Everyone is super friendly, helpful and fun. Thanks guys!!

  • 18th Mar 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


94%

We spent a brief three days in Tulum, but had a fantastic time thanks largely in part to Jose and Alan at Mama'sHome. They were incredibly nice, knowledgeable, and most importantly, fun! The facilities themselves are great and very conveniently located to get you everywhere you need to go in Tulum. We've recommended Mama's Home to everyone we've met headed towards Tulum, and look forward to one day dropping in again! Thanks Jose and company!

  • 17th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


97%

Great staff and very good feel to the hostel.

  • 16th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 41+
  • (1 review)


97%

Lovely breakfast, great and friendy staff


94%

I enjoyed my stay and I have recommended staying at Mama's Home to my friends. Jose and Al took care of all my needs. The atmosphere is welcoming and very friendly and the evening activities are not to be missed. I will definitely stay at Mama's Home the next time I'm in Tulum.


97%

I had such a great time here thanks to Jose and Alan. There were lots of evening activities organised (punch night, bbq, film...) and it had a very relaxed and friendly atmosphere. Breakfast was also awesome (changes everyday) so no toast! Thanks guys!


97%

Lovely hostel, whit a Nice deco. But the soul and main asset of this great place is Jose the owner that did understand what business is on. Jose make avery tourist, even the one that think is not a tourist, how important there passage in Tulum is. You will read a lot about the delicate breakfast here, but that just one of many detail that make this place à must of Tulum.


97%

I truly enjoyed my stay here. So much so, that when I moved to an air b


100%

Excellent stay!


86%

Great staff, excellent breakfasts - good mingling with other guests in the late evenings.


86%

I loved this place. It's a little dumpy even by hostel standards - crappy towels, beds and bathrooms kind of gross but I would stay here again solely because it's so chill. But when you have good friendly owners and employees it makes the whole atmosphere nice. Everybody was hanging out, chatting etc. It was great. I loved it!

  • 4th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 31-40
  • (1 review)


89%

Al, Antonio and the rest of the staff were extremely friendly and helpful at Mama's Home. The breakfasts far surpassed many that I have eaten at hotels and B&Bs in the past! All noise ends promptly between 11:00 and 11:30, and we were very impressed by the welcoming and considerate attitude of both management and guests. In addition, the location of this hostel is a couple of blocks away from Tulum's main street, providing a welcomed break from the bustle that occurs daily and nightly here.

  • 3rd Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


77%

A lovely little spot. We were up too early for breakfast but the fresh orange juice and water bottle refills were very much appreciated! Beds we're comfy and staff were really great.


100%

I absolutely loved this hostel. Really liked the homey feel, and appreciated being told all the activities to do in the area ! Have no complaints of this hostel !


69%

I was a little surprised to not have the amazing experience the other reviewers have. There aren't enough lockers for the people that stay there which is a bit odd(and sketchy) There's enough bathrooms but only one has any pressure. The other three there's barely any water flow and hot water was hit or miss. Bathrooms Could be cleaner but it's a hostel, whatever. Not a big fan of the breakfast when I was there one day was pancakes with chocalate sauce and ice cream? A bit much for brekky.


77%

Overall, I enjoyed my time at this hostel and met some cool people, but I found the staff a bit too Fawlty Towers for my liking, just not as professional as other places I stayed in Mexico. There wasn't always hot water and the super sweet breakfasts were not to my personal taste, though others may like them. There aren't enough lockers for everyone but they do have a safe. The dorms upstairs are better, easier to sleep and nearer the bathrooms.


97%

Very nice hostel with great hosts, delicious breakfast and fun evening activities. Only thing to criticize: get some more water pressure for the shower!


94%

Great location... Close to everything you need! Staff were very helpful, they were able to provide us with a list of amazing places to see and things to do. Free breakfast was epic! All in all highly recommend if you wanna get amongst the central if tulum


100%

This place is amazing! Breakfast is the best I have ever had - they cook it for you. The location is only two blocks from everything. Staff is so knowledgeable. you will not be disappointed!


100%

We were so good, that we didn't want to walk away! At Mama's Home you are well, you sleep well at night, everything is very clean and comfortable. In the evening, the staff organizes almost always something cool, like tequila sunrise party or barbeque. Special honorable mention also about the breakfast: delicious! Jose and Marcos, finally, were always very kind and available to provide informations and advices, and to answer every request. We highly recommend you stay at Mama's Home! Happy days!

  • 14th Jan 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 25-30
  • (1 review)


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