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Marlon's House Cusco Reviews

Calle nueva baja 496, Cusco, Peru

Reviews & Ratings Explained

80%

Rating
43 Total Reviews
  • 77%Value For Money
  • 93%Security
  • 83%Location
  • 83%Staff
  • 70%Atmosphere
  • 77%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Very friendly staff, excellent location, hot water, free luggage storage while we were on a trek and they had a room for us ready, even though we've arrived bevor check-in time. We didn't use any additional services like breakfast or the tour agency. We would go there again.

  • 18th Oct 2014
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Couple, 31-40
  • (1 review)

Owner Comment (Hide)
Dear Anita. Thank you so much for your preference and visit Marlon's House Cusco. Sure it's was a pleasure to meet you and of course we really appreciate your visit to our place in cusco and your contribution wiht us. So dear friend please continue exploring the souhtamerican taste ...I just want to wish all the best for you guys. A warm hug for you!!! Atte. Marlon.

86%

Who is Marlon?

Owner Comment (Hide)
Dear emily. This is Marlon from Marlon's House Cusco. Well first of all i hAve to tell you thank you so much for join wiht us in our Place. So yes is true that while you were in cusco i wasn't there and you left this opinion...But anyway it's a pleasure for me to talk to you at this time and i really appreciate your opinion. I hope you had a nice time while your stay in cusco. Have a nice time and see you soon!!!! Kind Regards. Atte. Marlon.

57%

Guy that was working that night apparently had been working all day and fell asleep so it took a long time for him to come to the door when we got there. We were starving so we told the guy we were going out for food and would be back in an hour or so. Guy fell asleep again and we rang the bell for a good 15 minutes till someone who was staying there woke up and then went and woke the guy up. He did apologize in the morning but then over charged me for the room.

Owner Comment (Hide)
Hello Eileen. Thank you so much for your contribution wiht us. I'm so sorry for this inconveniente but is good for us to know cases like this to improve and of course now we have new person at the from desk. So thank you so much for join wiht us and God Bless you. Kind Regards. Atte. Marlon.

80%

Nice building. Big room. Hot water only worked sporadically. Communal area a bit small

Owner Comment (Hide)
Dear Alison. Thank you so much for your contribution wiht Marlon's House Cusco. I hope you really enjoyed your time in cusco city.God Bless you. Kind Regards. Atte. Marlon.

86%

Excellent, helpful staff. Marlon went out of his way to help us with accommodation, lost items, tours etc. The beds and rooms are also comfortable. The downsides are that the hostel is quite cold inside, there are no heaters. Also late at night and early in the morning the phone and doorbell can be quite loud. Would be good if they adopted a quieter night bell. Definitely recommend!

Owner Comment (Hide)
Hello Duncan. Thank you so much for your product review because is helpful for us to improve this little things.We hope you really enjoyed your time in cusco and of course in Perú. All the best for you amigos....A warm hug for you. Kind Regards. Atte. Marlon.



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