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Marlon's House in Arequipa Reviews

Plaza Campo Redondo, 100, Barrio de San Lazaro - Cerdado, Arequipa, Peru

Reviews & Ratings Explained

85%

Rating
212 Total Reviews
  • 85%Value For Money
  • 93%Security
  • 84%Location
  • 84%Staff
  • 80%Atmosphere
  • 86%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

It's a nice little hostel, the staff were helpful, clean and comfy, breakfast was ok, only bad thing was the noise outside, there was a band playing till 2am and lots of people make a racket, might have been a one off? But didn't appreciate it when I had to get a bus early next morning!

Owner Comment (Hide)
Dear Customer. Marlon's House Arequipa appreciate your huge effort to come to Perú,to Arequipa City and specially for choose our hostel as your place to stay. We also want to let you know that we value your own and honest experience about our service during your time in our property. Marlon's House hope that you really enoyed your time in Perú and took of course some nice testimonies about our culture. Marlon's House Arequipa.

91%

I liked everything over there: nice atmosphere, nice roommates, good breakfast, just a few blocks from the city center. And very cheap, by the way!

  • 25th Jul 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Dear, Marlon's House Arequipa really thanks your visit to Arequipa city and of course for choose Marlon's House Arequipa as your place to stay . We really value your comment about our hostel and service we provided.I hope too you are taking some excellent memories about our diverse culture. Kind Regards. Marlon's House Arequipa.

37%

Booked online and when we arrived we were told that the price we had been given online was not the correct price and if we wanted to stay we would need to pay more or move to a different room (one without an ensuite) they wouldn't compromise on the price even though it wasn't our fault that the price was wrong. The drains were very smelly too.

  • 13th Jul 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Completely Absurd and Libelous. It is very sad after accepted and made use of our property services qualify as such (bad) Marlon's House Arequipa.

74%

Staff was really helpful upon arrival, giving us a map of the area and major sites. Water was tepid at best, terrace was nice, great continental breakfast. One big problem--there were groups of people hanging out on the square outside our window until 3 or 4 in the morning 2 of the 3 nights we were there (middle of the week). Efforts by the police to disperse them came to nothing. This seemed to be a regular occurrence, so be prepared if you have a room facing the square.

Owner Comment (Hide)
Dear, Thank you so much for your big effort to visit Perú,Arequipa city and for sure for choose Marlon's House as your hostel in Arequipa. We want to apologize for the inconvenient in the square but Now everything look better without any music band. Anyway thank you for your contribution about our property. Kind Regards. Marlon's House Arequipa.

80%

Location is about 5-10 minutes from most places you want to get to. Staff are really nice and helpful with a 24/7 reception. There's a rooftop terrace with a nice view of the sunset and mountains near by. Place is clean. More of bed and breakfast vibe than a hostel, will only see other people at breakfast.

Owner Comment (Hide)
Dear, Thank you so much for your visit to Perú,To Arequipa City and specially for join your with Marlon's House Arequipa. We also want to mention your cooperation about our hostel which is very helpful the ones which is very value from the family owner!! Kind Regards. Marlon's House Arequipa.

100%

Excellent place to stay in Arequipa. The personnel was very attentive to my questions and provided good orientation. The place is located in a quiet area but still in a walking distance from the main square. good breakfast, nice terrace, clean hostel. My family and I really enjoyed the place. Thnaks.

Owner Comment (Hide)
Dear, Thank you so much for your visit to Perú to Arequipa City and specially for choose Marlon's Hostel as your place to stay in Arequipa. Your opinion is very important for us the one's which is very value from your part we really appreciate your own and honest experience with us thank you so much.We hope that you really took some good memories about Perú. Kind Regards. Marlon's House Arequipa.

91%

Very comfy bed, cleanest hostel I've had in Peru. Breakfast was above average. Only negativ point was that the shower was not very hot.

Owner Comment (Hide)
Dear, Thank you so much for your visit to Perú,to Arequipa city and specially to Marlon's House Arequipa. We also value your own experience with us and appreciate your time to left your own review which is very important for sure ...will improve that negative thing too. Kind Regards. Marlon's House Arequipa.

74%

Good hostel with helpful staff, and a nice breakfast. Hot water and wifi were not great throughout the hostel.


80%

Very friendly staff, made the short stay want to stay a little bit longer!


91%

We stayed here after a friends recommendation and really enjoyed our stay. The staff was kind, helpful, and informative. The owner even has the cutest puppy to play with! Best free breakfast we have had yet - more than the standard bread jam butter trio. We used the ample kitchen space to prepare our own food. Only thing was our room was adjacent to the breakfast area so it could be a bit noisy, so if that's a problem I'm sure you could request a new room. The $ is very fair and would def rec!

Owner Comment (Hide)
Hello, Thank you so much for your visit to Perú,To arequipa City and specially for join with us. I also want to let you know that we really appreciate your contribution about our hostel. Thank you try our service and i hope you really enjoyed your time in Arequipa in general too. I hope you really took some good memories about Arequipa and the attraction in the back-around. Kind Regards. Atte.

86%

Nice little family style hostel a short walk from the center. Staff here are very nice and helpful. Biggest knock - as mentioned in a previous review - is that they charge you to take a shower after you return from your colca canyon trek. I think its a small petty fee that is unnecessary if you stayed there and booked a trip with them.

Owner Comment (Hide)
Tremendous lie. This client slept in the hostel and pay 22.00 soles for a night with breakfast included but as usual these are the classic miserable that all want free. Now says THAT HE BOOK the trip to the Colca with us IS NOT TRUE He never book anything. For the showers YES WE charge 3.00 soles while there are many properties where they charge 10.00 or 5.00 soles.we have so great facilities in the hostel for free which doesn't value . Marlon's House Arequipa.

89%

Staff were really helpful (thanks Lily!) and it's in a nice part of town near the main plaza and restaurants.

Owner Comment (Hide)
Dear Daniel. Thank you so much for your visit to Perú,to Arequipa City and specially for stay at Marlon's House Arequipa. At the same time we want to mention and appreciatte your contribution about our hostel which help us to improve everyday more and more. Marlon's House wish to you all the best in your plan in S.A and god Bless U !!! Kind Regards. Atte. Marlon's House arequipa.

77%

Nice hostel, with nice facilities. Only there has to happen something to the common area since it leaks water when it is raining. the younger boy that works there is sometimes very rude/childish to the people that stay in the hotel. Moreover he claims the common area as his personal sleeping room and watches tv at 6:30 pm when the hostels guests want to use the television. That is a weird thing and not helping your hostel.

Owner Comment (Hide)
Dear Ivo. First of all thank you for your visit to Peru, Arequipa and especially thank you very much for choosing Marlon's House Arequipa as the hostel during your stay in this beautiful city. We would also like to ask apologies for the inconvenience of rain but fortunately already gone. At the same time the young man due to his comment we need to improve this part. Kind Regards. Atte. Marlon's House Arequipa

74%

The staff was friendly, knowledgable about tours and helpful. Their own travel desk worked perfectly for me, as I booked a great Colca Canyon trekking tour with them. I have to say though, this hostel isn't very social when it rains, as the common area is outdoors under a leeky roof, with rain blowing in from the open sides and people sit there in their rain coats to eat their dinner. The way to 2 (out of only 3) toilets is outdoors in the rain and gets very slippery and dangerous!

Owner Comment (Hide)
Dear Customer. We appreciate your visit to Marlon's House Arequipa. We also accept this comment because is real only in the rainy season we have this problem because the property is open and Colonial house then we can not make changes or improvements because it is a monumental area. Anyway we also hope you enjoy the rest of service because we also have alot's of positives things..But for sure w'll improve. Kind Regards. Marlon's House Arequipa

83%

Decent wifi, okay location and a good kitchen. Rooms were clean and comfortable. The staff are a bit unfriendly and they mixed up my booking even though I emailed to confirm. They also tried to charge me for a breakfast that I didn't have. Common area was outdoors and due to the rain was almost always soaking. Had to walk through the rain to get to the toilets.

Owner Comment (Hide)
Dear, Thank you so much for your visit to Marlon's House AQP. We really appreciate your contribution about our property and of course we'll improve those mistakes which is not so difficult to improve to the nest people. About the staff i'm sorry for being unfriendly because normally the staff is very friendly.But i'll try with them for sure. God Bless you. Kind Regards. Atte.

94%

If you have survived the craziness of big hostels in Cusco or La Paz and are looking for a more chilled out place w/ good wifi, a killer rooftop with pingpong and a bbq and the sweetest family-run vibe, then this is your place. The staff will go out of their way for you. One of the ladies actually drove all the way to the local market to buy charcoal for us to have a bbq! The location is a bit off the main square but its an easy 5 minute walk away. The wifi is really fast also!


80%

Hostel was in a great location, close enough to the bars and restaurants, but not too close! Loved the roof top terrace and the breakfast was great. However, when asking the front desk about public transport vs taking a tourist bus, I felt like the staff over exaggerated the reasons for taking the expensive tourist bus, as they were obviously earning commission. Actually the public bus was much cheaper, was actually quicker and perfect for what I wanted.

Owner Comment (Hide)
Dear, Thank you for your visit to Marlon's House Arequipa and also for your contribution which is very helpful for us. About the buses we dont work with the chickent buses because they steal on the bus and then the customer makes us problems, we prefer Cruz del Sur, Oltursa are the best and the security of everyones. Anyway thank you for your visit to our property and we wish all the best. God Bless U . Kind Regards. Marlon's House Arequipa.

100%

Excellent hostel. Staff was very friendly and helpful at all times. We were only going to stay 1 night in Arequipa but it turned into 4 nights. Great breakfast with lots of fruit; I will have to try the eggs next time ;)

Owner Comment (Hide)
Dear, Thank you very much for your time to write about Marlon's House Arequipa. We hope you really enjoyed your time in Arequipa and specially at our hostel. We are very happy with your visit and thank you for choose Marlon's House Arequipa as your place to stay. At the same time we really appreciate your contribution about Marlon's House Arequipa. We wish to you all the best God Bless you. Kind Regards. Atte.



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