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Mary's Hotel Reviews

15, Rue de Malte, Paris, France

Reviews & Ratings Explained


1303 Total Reviews
  • 77%Value For Money
  • 78%Security
  • 83%Location
  • 76%Staff
  • 73%Atmosphere
  • 76%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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It's very close to the metro station and easy access from the airport and you can reach the touristic attractions. Supermarkets, restaurants are nearby. The room and bathroom are clean. The staff cleaned it every day. It's value the money! I can advice! :-)


Free wifi (the password has to be renewed every 24 hours), very good staff (they gave us suggestions of very good restaurants nearby), and clean room (however, it was a little small). The hotel is very close to a subway station, and there are facilities just one block away (such as: Carrefour Express, laundry, Pizza Hut, bars and restaurants).


There were little bugs running around on the furniture so we complained at the reception. The receptionist came up to the room and at first tried to say there weren't any bugs. After pointing them out again and making sure he saw them, he just said 'oh they won't do any harm.' I believe they didn't have any other rooms left, but there wasn't any offer of discount either. If these bugs were in my bedroom at home I would get rid of them immediately. Otherwise ok.


Great location and staff, but the cleaness is poor. There was someone else´s hair in my bed and the toilet wasn´t cleaned very well (I´ve put some "marks" to check it)


1.We lost our yogurt at the check-in counter. The receptionist first said,"No." Later, he returned our yogurt from under the counter. 2.Except one receptionist on 8/12 and 8/13, the others were all very cold and unfriendly. 3.The Wifi system there is unusable most of the time 4.No drainage at the ground of the toilet. After shower, the toilet will be like flooding. 5.We canceled one-day reservation. We paid deposit for 5 days. But they said they just received deposit for 4 days.

  • 8th Aug 2014
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Mixed Group, 41+
  • (1 review)


Cheap hotel, and the quality of service matches the price. Rooms were not ready until 2 hours after check in time. If you need to store your luggage they just put it in the lobby, open to the public. In any case, it's across the street from a metro stop and very easy access the center of Paris. A really good deal for a hotel this close to Paris city center, but I would not recommend staying here more than 2 days.


I tried to cancel at this place but they wouldn't allow me to, even though it was more than 48 hours, so ended up paying even though I didn't stay there. They never answered my emails regarding this matter.

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