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Masuya Ryokan Sengokuhara Onsen Reviews

160 Sengokuhara, Hakone-machi, Ashigarashimo-gun, Hakone National Park, Japan

Reviews & Ratings Explained


115 Total Reviews
  • 70%Value For Money
  • 83%Security
  • 73%Location
  • 87%Staff
  • 77%Atmosphere
  • 73%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Opportunity to use onsen privately. Owner is nice but speaks nearly no English

  • 22nd Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you. Arigato! Mata kite kudasai. Yoroshiku onsegai shimasu. See you again. from Manager Kanno


Both the Ryokan and the surrounding area were a perfect fillip to the rest of our stay based out of Tokyo. A truly unique experience of authentic Japanese culture & living. Also, the hot-spring inside the property was perfection. I would recommend this hostel, especially just into off-season in Japan, it was quiet, peaceful and so much needed for a weary set of travellers.


This wasn't the worst accommodation I've ever stayed however it was easily the most disappointing.. We came in and nobody was here, so we had to help ourselves to a room. The rooms were never cleaned, there were no showers, the staff couldn't speak any English, the place was gerenally a mess, also it was terribly located well out of town..... But I would forgive all of this if it wasn't so expensive!!! Just that's ultimately the problem, its just so overpriced.

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