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Mata Virgem Hostel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
4.9
Rating 137 Total Reviews
  • Value For Money 6.0
  • Security 4.0
  • Location 4.0
  • Staff 5.0
  • Atmosphere 5.0
  • Cleanliness 5.0
  • Facilities 5.0
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4.9
Rating 137 Total Reviews
  • Value For Money 6.0
  • Security 4.0
  • Location 4.0
  • Staff 5.0
  • Atmosphere 5.0
  • Cleanliness 5.0
  • Facilities 5.0

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • Argentina, Male, 41+
  • Novice Nomad
  • 1 review
3rd Aug 2017
2.0

Experiencia traumática, llegamos y el hostel estaba CERRADO, sin personal y sin huéspedes, desde una posada vecina tratamos de comunicarnos con Mata Virgem sin éxito, no nos quedó mas alternativa que alojarnos en Mae Natureza (la posada que trató de auxiliarnos) y ante la irresponsabilidad y deshonestidad de Mata Virgem decidimos cancelar la reserva por no poder alojarnos ya que estaba cerrada. Ante esta circunstancia no imputable a nosotros es que requerimos la DEVOLUCION del dinero pagado.

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
View Property Reply

Nossa recepcionista precisou sair com extrema urgência e retornou em 20 minutos. Reconhecemos nosso erro, porém não foi o suficiente para os senhores.

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