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Matsumoto Backpackers Reviews

Shiraita 1-1-6, Matsumoto, Japan

Reviews & Ratings Explained


116 Total Reviews
  • 90%Value For Money
  • 89%Security
  • 96%Location
  • 98%Staff
  • 92%Atmosphere
  • 95%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Brian was extremely kind and helpful. Our problem with Matsumoto Backpackers was simply the facilities. While there is a heater in the room, it may not be used while you sleep. My face was freezing all night and it made for a horrible sleep. There were too many people per room, the entire floor is covered with sleeping mats. I also think the signage throughout the guesthouse was unnecessarly harsh and made for an uncomfortable atmosphere.


Nice hostel, our private room was very warm with comfortable futon beds and hot water bottles. Great location, short walk from the train station and easy walking into town and Matsumoto Castle. Friendly and helpful owners and nice facilities. Would definitely recommend a stay here.


Brian was lovely and really helpful, comfy beds and a great location close to everything!


Brian was really helpful in recommending things to do in and around Matsumoto


Shuko and Brian are really nice hosts! They made us feel at home and Shuko gave us lots of advice for Matsumoto and helped us with a couple issues we were having with our next accommodation at tokyo! The hostel itself is very nice and the hot water bottles for the futons were greatly appreciated!


Nice cosy hostel


Great spot. Lovely people, loads of local knowledge and nice place to talk with other travelers. What more can ya want!


Fantastic location, comfy futon to sleep on and a great atmosphere. Brian the host is very friendly and offers a lot of great tips. Even in the typhoon day, he suggested us to attend a traditional japanese music show and taught us to cook okonomiyaki together which were great fun. Definitely recommended. The onsen and sushi nearby, icing on the cake.


It would be hard to find more friendly and helpful hosts. Brian and Shuko make every effort to help you enjoy your stay and introduce everyone at the hostel to each other. They have a ton of information on the area and explain everything in detail on arrival at the hostel. I recommend staying more than 2 nights to really benefit from their knowledge. If I go back to Japan I will visit again.


We arrived late and left early, but the impression was good. Brian was very welcoming and from the first moment we felt like at home. The room is very nice and big enough, a bit expensive, though.


A nice little hostel, a perfect base for day trips around the area. Brian is a great host :)


Familiar and small hostel, very nice host who pays attention to every guest and introduces the guests to each other. Former mountain guide, has a lot of hiking tips. Tatami-style dorms, so do not expect a lot of privacy. Very nice atmosphere though!


Great location, close to everything. Brian the owner was so nice and helpful!


If you want to experiment with sleeping in Tatamis and having an authentic Japanese experience, this place is for you. The owners are the nicest people I have met, and will give you tons of tips to travel around the city and in Matsumoto. If you want to start exploring the alpine routes that Japan has to offer, consider Matsumoto as your corner stone, and visit as much as you can of the many trails this lovely location has to offer.


Wow! Matsumoto Backpackers is your home away from home when in the Japan Alps. Brian and Shuko just make the place feel like a house, and not like a hostel at all. Japanese style beds are comfortable and relaxing, and just having a chat in the common room after a day of hiking is just what you need :) I would definitely make an effort to come back here!

Owner Comment (Hide)
Hey! We are always happy to talk to fellow mountain folks about their adventures up in the Alps. We have hiked/ climbing many of them too. Delighted to hear that you were so comfortable at our humble abode.


We had a great time in Matsumoto. At the hostel we found every possible information about the city and the surroundings and had some chat with the lovely couple that runs the place. The only problem was that, in the nearby room people chatted and snored loudly, and y'know, bamboo sliding walls. Also, an otaku guest took Miriam's underpants pictures during the night, but I guess that it's ordinarily japanese...


Shuko and Brian make you feel at home, they're great hosts. They sure know how to give a warm welcome and helpful insight about the city. Definitely stay there again if I g back to Matsumoto!


I stayed in Matsumoto Backpackers just for a night. I come with three friends to visit the famous castle. We enjoyed our staying in Matsumoto Backpackers not only for the good position, easy to find from jr station, but also for the kindness of the staff. We felt like at home!


I don't usually fill out these forms but Matsumoto backpackers is really exceptional. One of the best hostels I've ever stayed in. Brian and Shuko really care that their guests have a nice time in Matsumoto, and all of their tips were perfect. They create a lovely atmosphere in the hostel. They also lent me gear to go for a walk up in the alps. All in all an unforgettable four days.

Owner Comment (Hide)
Wow, that is a very generous review. Delighted that you had such a great time here in Matsumoto (downtown and up some mountains too!). Recently we have been enjoying outdoor trips vicariously through our guests - just like you. Happy that our tent got to visit Kamikochi even though we didn't not. haha Hope we can see you again sometime. Brian & Shuko Facebook: matsumotobackpackers


A fabulous new hostel run by an immensely knowledgeable (and outdoorsy!) husband and wife team. Brian and Shuko have created a unique space to stay the night and to meet a variety of interesting, diverse travelers. A great base for exploring Matsumoto or the alps (Kamikochi, Norikura Highlands, Takayama, etc.). Treat yourself to a stay!

Owner Comment (Hide)
Thank you so much for the kind words! Yep, we like the outdoors too and between us have climbed most of the peaks in the area in summer and winter. So if you are planning to jump in a lake, climb up a mountain or ski down a slope stay with us and we can give you the best info. Safe travels home. Believe me, you won't forget your time in Japan anytime soon!

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