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Matterhorn Hostel Reviews

Schluhmattstrasse 32, Zermatt, Switzerland

Reviews & Ratings Explained

65%

Rating
521 Total Reviews
  • 62%Value For Money
  • 64%Security
  • 79%Location
  • 75%Staff
  • 68%Atmosphere
  • 59%Cleanliness
  • 51%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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46%

don't know where to start... First a person I met there was told to leave her bags in the community room down below while she skied for her last day and car keys and wallet and everything was stolen. Hostel didn't do much to help out. Rooms are always open no locks... the lockers in the rooms are very large but the locks on them aren't very secure, showers are warm, bathrooms not too bad just have to go down to bottom floor, one electric outlet in room, good location close to ski lifts


34%

Never again


66%

Well in Zermatt there are few value for money options....this is on the main road ... but the atmosphere was a little stale and dingy... the bar was closed leaving no room for a good common lounge. Internet kept failing..


31%

It is dirty and gross. One outlet for 8 people in a room. The guy at the front desk is very rude and unwelcoming. He mocked my friend who could not speak English well. The wifi worked for maybe 1/3 of the time. Do not recommend.

  • 24th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


54%

This place is old and dirty. The hostel has an "open door" philosophy, which means the doors don't lock.


74%

Not a bad place, breakfast was pretty average, needed more power points in the room and a ladder for the top bunk so people didn't have to jump or climb on chairs. Also access to the kitchen would be nice


94%

Came here to stay the night and make base while i did some hiking up the mountain. It was the perfect place! Best price in town. Super helpful and friendly staff. I also made some hiking buddies while staying here! You can get a key for your locker with a €20 deposit (that you get back when you bring the key back). Awesome place. I'd suggest it to all my friends

  • 10th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


80%

Great place to stay in Town, without breaking the bank. Good beds, and clean bathrooms etc. For sure the spot in Zermatt if you just need to crash, get good ideas of what to do locally and meet some folks in the process. Ill be back come ski season at some point, you bet! Thanks


71%

I stayed at this hostel twice. Would recommend it if you aren't too picky and on a budget.


54%

This place is pretty far from the center of town but it really doesn't matter since Zermatt is so small. There's nothing really wrong with the hostel. I rated it so low because they don't lock the doors and if you are in the large room they don't lock that either. The lockers are pretty big and will fit almost any bag but you have to pay for the lock; brought my own to use but it doesn't take pad locks


89%

It was a very pleasant experience. Only thing is that there is no place to cook. No microwave in dining room. You have to ask the receptionsit if you wanna use the microwave but they close at 10. Also staff was not very friendly. Other than that good location good wifi signal and clean


57%

People sat in the hall right outside our door and talked on the phone. The blankets were very scratchy and the room was tiny. It was not big enough for three beds. Breakfast was good, but should have been included in the price. On the positive side, the staff was very friendly and helpful. Maybe a good place for young travelers, but not for seniors. Steps were very narrow and difficult to get bag up and down the stairs.

  • 25th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 41+
  • (1 review)


60%

Shower not hot. WIFI is acceptable. But it is almost the cheapest hostel in Zermatt.


60%

This is basic on a new basic level ! But for an expensive place like Zermatt it is the best you can get. Very close to the start of the mountain lift and start of many hikes. The hostel is very basic so if you are looking for luxury than dont choose this one.


66%

Be sure to bring your sleeping bag or inlet, since there are only old woolen blankets. It's quite cold, even in August. The lockers are huge, a big plus! Staff was nice, nothing to criticize there. Unfortunately the "luggage room" isn't locked, so everybody could have access to your stuff. There is also a bar and a Restaurant and the staff there was very nice. Location is ok for Zermatt, it's not really in the center, but since it's a small village this doesn't matter.


83%

Great hostel. Cheapest in town and in a very expensive country made things affordable. Great staff, really enjoyed my stay. Thank you!

  • 20th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


37%

Not significantly cheaper per person than a double room in a regular hotel/hostel, considering all that you need to give up to stay here. Bring along your backpacker attitude, and lots of it. The beds don't even have blanket covers, and the provided blanket is seriously itchy. Everything is cramped. Cannot adjust water temperature in shower, and the drain works poorly. Can hear everything the other guests do. Otoh, the toilet was rather clean, and wifi worked ok. And the view on Matterhorn


43%

we booked a 8 mix room, in the room we have only one charing point. No one staied at reception desk after 11:00 pm, and the door was not locked at night.


83%

The hostel is good! it just 10 mins away from the train station, it is not difficult to find. let yourself walk along the 'river' in your right hand side then you will find it. The staff are nice, the bar which connect to the hostel is good too. Room and blanket are clean.The toilet and bathroom for male and female at the same time, but there is no problem. You can always find a private space. I stayed in the mixed dorm, and met a lot of friends from different interesting background.


74%

This is the cheapest hostel in Zermatt, but also was my favorite. You definitely get better value than the youth hostel across town, as well as a better location and a better atmosphere The building is older, but the hostel has everything that you need to stay comfortably Lots of younger people (in their 20s) stay here, which gives it a better vibe than the youthhostel (older people and families were staying there). No kitchen is provided, but there is a computer and fridge downstairs


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