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Maya Caribe Reviews

Blvd. Kukulcan k.m. 6, Zona Hotelera, Cancun, Mexico

Reviews & Ratings Explained


13 Total Reviews
  • 20%Value For Money
  • 20%Security
  • 20%Location
  • 20%Staff
  • 20%Atmosphere
  • 20%Cleanliness
  • 20%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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I was over booked and had to find a new hotel to stay at. I didn't book the hotel last minute and was never informed I had no room until I got to the hotel. I will never stay with this hotel ever!!!


We were told that the hotel was over booked and had to find a new hotel to stay at. We told them that we made our reservation 6 months ago and why was it we didn't have the rooms we booked. The check-in person told us that we were not the only ones. That 7 other families had to find another hotel to stay at. He told us that a family that booked a year and a half ago also had to find a room. We stayed with them last year so that was a stupid reason to give us for loosing our reservation.

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