Mayan Hostel 1 Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
Read our review guidelines »
Air con in the room was very loud and smelly, room very dark and the bed the most uncomfortable we have stayed in with terrible pillows. Overall fine for our one night before flying home the next day. On the plus side wifi in the room, free water, kitchen for use, breakfast was amazing - pancakes with maple syrup - and the staff were nice which made up for a below average hostel. Also very good location 2 minutes to the bus station and the main square downtown.
Your place has bedbugs!! We woke with many bites and so did other guests. The rooms smell, the bathroom is dirty, and the toilet doesn't flush. The staff, (with the exception of one guy - Isaac? - who always wore a green hat and was the only one who seemed to do any work while we were there) are aloof, cold, and unmotivated. Sad, because your property has a lot of potential if it were managed properly.
We have reserved a double private with A/C but when we got there they gave us another one, with no locker, no A/C and a useless ceiling fan. We went to the owner and she was really nice saying they had problems with the room and that was the reason why they had to give us another one. Fine, but unfair to wait for us to go instead of warning us and pretend us to not realize the room was another one. Breakfast is ok and staff too, the Mexican guy is really nice.