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Mayan Hostel Cancun Reviews

Calle Margaritas # 17. SM. 22 M 25., Cancun, Mexico

Reviews & Ratings Explained

83%Overall Rating

From 56 ratings
  • 84%Character
  • 80%Security
  • 87%Location
  • 88%Staff
  • 85%Atmosphere
  • 76%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

Everything was great. Very good service!

  • Novice Nomad
  • 20 May 2012
  • Anonymous
  • Mexico
  • Couple 25-30
  • (3 reviews)


100%

Location is very good, it is very close to the attractions in downtown cancun. facilities are clean and staff are very helpful. we would definitely stay here again.

  • Novice Nomad
  • 17 May 2012
  • Anonymous
  • Australia
  • All Male Group 18-24


100%

Great location for downtown Cancun. Stayed for one night and then came back two weeks later to stay again. Staff were exceptional and the breakfast is the best hostel breakfast I have had. Will go back!


100%

Great location, secure, comfortable and friendly. Staff are excellent all round, but specifically Marcus who went out of his way to help us with every aspect of settling in to Mexico and planning our trip. If you want to fly into Cancun to start your trip around Mexico, then you can't do better for a hostel than this one. I am using it again before my flight out of Cancun.

  • Novice Nomad
  • 24 Apr 2012
  • Anonymous
  • South Africa
  • Couple 25-30
  • (1 review)


93%

The hostel is only two blocks from a new bus station that serves the airport so it was easy and safe to carry all my gear over there at 4am when I had to to catch a bus for the airport. . The staff were friendly and spoke English. A good experience for a weary traveller.

  • Novice Nomad
  • 24 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


90%

Mayan hostel is a lot of fun!! The staff is super friendly and knows everything there is to know about Cancun. The atmosphere to meet other travelers is the best I\'ve ever seen. You have to take a bus to get to the beach, but its actually nicer to be in the center of cancun than by all the crazy big hotels. Overall very enjoyable!!

  • Novice Nomad
  • 15 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


90%

I was so happy with the convenience of this hostel. It is literally a few minutes\' walk from the main bus station that gets you to the airport or pretty much anywhere else in Yucatan that you\'d want to go. The guy who runs it was super helpful and the breakfast was really great. The only bad thing was that the listing said it\'s air conditioned but our room was definitely not air conditioned. He did provide a fan, though.

Owner Comment (Show)
Please be sure to read the room description at the time of booking. You booked our budget private, if you wanted air con you should have booked our air con deluxe private. In this world you get what you pay for and for the last time folks, it gets hot here in Mexico.

80%

ur AC had a little plms with no highest cool/cold. it is very hot in dorm room. and cant stands with no cold air. it has not enough air around in our room. and u need to fixed ur AC to get better rates. but ur grade about ur AC is POOR. :( and Hope u understand my thoughts of ur hostels went good. but not happy with ur AC runs that not good. Thx you. David. :) T care.

  • Novice Nomad
  • 11 Apr 2012
  • Anonymous
  • USA
  • Male 31-40
  • (2 reviews)


80%

Was mentioned by the staff that the cost of tour to Chichen Itza is $60 round trip. I asked for other options, but they keep insisting that its the only price. I had to figure out and found a way to go to Chichen Itza for only $18.75 round trip by using Playa Express van from Cancun to Playa del Carmen, then another van from Playa del Carmen to Tulum, then Tulum to Vallaloid, then to Chichen Itza. I know staff knew but they won´t tell me. And, Air Conditioning is ok. Great breakfast!

Owner Comment (Show)
We sell the tour to chicken itza and it is all inclusive with a buffet lunch($7 value) park entrance($13 value) bi lingual you guide ($50 value) entrance to a cenote($5 value) and direct transportation in one bus(invaluable) if you like to take seven different buses obviously it is cheaper. We are not in the transportation business do not accuse my staff of holding out information when the real problem is your cheap. You could have hitch hiked for free, but our private tour is a little safer and quicker, our transport takes two hours judging by your extensive travels I'm guessing it took you five or more. Add your $18 with lunch, park entrance, guide, cenote and you get 93 usd so how bout that?next time take the chicken bus it's more your price range.

63%

Llegue la primer noche y tuve que dormir en una habitacion que yo no habia reservado y en donde el colchon era incomodisimo, habia que dormir con la puerta abierta del calor y con el sonido de la musica que venia de la calle se hacia imposible dormir. La excusa fue que era un problema de los sitios de reserva que no registraban bien las reservas y tenia sobre recargas de reservas. Igual al otro dia me resolvieron el problema.

  • Novice Nomad
  • 30 Mar 2012
  • Anonymous
  • Argentina
  • (Gender undisclosed)
  • (2 reviews)


83%

Very nice and helpfull staff. Really enjoyed staying at Mayan Hostel.

  • Novice Nomad
  • 29 Mar 2012
  • Tesseli
  • Sweden
  • Female 25-30
  • (7 reviews)


87%

This hostel has a wonderful charm, and the staff, particularly Paul, we're very friendly and helpful. Unfortunately the fan and aircon were broken in our room which, coupled with poor ventilation, turned the room into an oven. Also the bed was not very comfortable. Overall I would recommend the Mayan hostel - a great place to stop in Cancun and amazing location.

  • Globetrotter
  • 28 Mar 2012
  • Anonymous
  • Australia
  • Couple 25-30
  • (24 reviews)


93%

Liked it a lot. Perfect athmosphere for a relaxed stay. Mattresses sucked though and breakfast quality was excellent but quantity poor. Still recommended to give it a try!

  • Novice Nomad
  • 24 Mar 2012
  • Anonymous
  • Germany
  • Male 18-24
  • (3 reviews)


87%

They have legit the BEST breakfast for any hostels I\'ve ever stayed!! Staffs are really chilled and helpful. Good location, less than a minute walk to bus stop. If you are lucky enough, you\'ll see 2 very adorable puppies that Mike owns. The only thing I don\'t like is mosquitoes, but there are mosquitoes everywhere in Mexico. So just bring a repellant with you.


80%

A pity we missed breakfast, it looked great! It would be nice to have hangers for the towels in the bathroom.

  • Novice Nomad
  • 13 Mar 2012
  • Anonymous
  • Sweden
  • Male 31-40
  • (1 review)


100%

Staff was awesome, such a nice place to chill inside this crazy city. Thanks again and we will be back soon , Laura and Felix the french frogs

  • Novice Nomad
  • 02 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


83%

Very good breakfast, amazing helpful staff, no matter what you're asking for. Perfectly situated in the city if you wanna see some local living and do not want to speak just english. I recommend having lunch and dinner at the parque las palapas! amazing place!! close to the bus had a very very pleasent stay! I'd love to come back any time!


33%

Definitely not! with a few pesos more, you will certainly find better! Upon arrival, the ground was covered with dirty laundry, a smell of sweat on the stairs and # & @ # on the roof. If you have the spirit of the 70s, this "hut" is for you. Do not forget your mosquito repellent, your locker and your earplugs. (the breakfast is not before 9AM and the double bed private ensuite is not with AC but a little fan. No hot water too if you have water.) The bed was brown...have a good dream !.


100%

I LOVE IT. I can say that I will be back in Mexico for sure just because of the staff in the Hostel.they are great, great lovely staff I ever met. I traveld from west to east of Mexico and this hostel is the BEST one! delicious home mad breakfast yamiii and great location, and if you have any question they are always be there to answer, we had party and lots of tequila. I MISS YOU GUYS :

  • Novice Nomad
  • 19 Feb 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


100%

Very welcome indeed! Keep up those breakfasts! Thanks for screwing in the bunks to the wall! Second time it was much quieter


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